Veterinary Receptionist
rockygorge· Reception
About this role
DO YOU HAVE A LOVE FOR ANIMALS? Come join our team!!
We are seeking self-starters who will provide excellent client service while being able to prioritize, stay focused in a fast-paced environment and remain attentive to details.
Veterinary Receptionist Responsibilities:
- Manage a large volume of incoming client calls
- Identify and assess customers’ needs in order to provide quality client service
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information
- Handle customer complaints, ensure escalation to department manager as needed
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Exceed expectations by providing excellent customer service to engage customers
- Work as a team
Requirements
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving
- Strong phone handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
MUST be able to work nights and weekends. Prior veterinary experience is REQUIRED.
Job Type: Full-time
Pay: $16.00 - 18.00 per hour
Frequently Asked Questions
Is the salary disclosed for the Veterinary Receptionist position at rockygorge?
The salary for this Veterinary Receptionist role at rockygorge is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Veterinary Receptionist position at rockygorge located?
This Veterinary Receptionist role at rockygorge is based in Laurel, Maryland, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Veterinary Receptionist role at rockygorge full-time or part-time?
This is listed as a Full Time position. It is posted as a Veterinary Receptionist role in the Reception department at rockygorge.
Which team or department does the Veterinary Receptionist at rockygorge belong to?
This Veterinary Receptionist position is part of the Reception department at rockygorge. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Veterinary Receptionist position at rockygorge?
Click the "Apply Now" button on this page. You will be redirected to rockygorge's official application portal hosted on bamboohr where you can submit your application directly.
When was the Veterinary Receptionist job at rockygorge posted?
This Veterinary Receptionist position at rockygorge was posted on Apr 1, 2021. Apply as soon as possible — early applications are often reviewed first.
Veterinary Receptionist
rockygorge
You'll be redirected to rockygorge's official application page on bamboohr.