Bilingual Community Development Specialist

What This Role Involves:

CCS is seeking a Community Development Specialist (known at CCS as a Community Engagement & Education Specialist), who is fluent in both English and French, to support our team in raising the awareness of the value and impact that we contribute within our communities.

In this role, you will identify organizations with which you’d like to develop new, mutually beneficial partnerships through community engagement, networking, and the offer of paid webinars and workshops targeted at organizations that serve employees and/or clients with a shared client profile. You will use your investigative skills to identify prospective contacts, develop compelling messages to inspire interest in learning more, and demonstrate persistence in developing leads into partner relationships.

As these relationships grow, you will nurture and maintain them through various means, including:

• Providing strong partner onboarding practices,
• Offering financial literacy educational support,
• Delivering impact reporting to highlight the results of the partner’s support, and
• Developing stakeholder awareness of CCS’s programs and services.

In addition, you will identify potential sponsorship ideas that meet the needs and impact goals of existing partners, and refer high-potential sponsor partners to our Corporate & Community Relations Manager for further dialogue.

We look forward to hearing your ideas on how we can continue to establish a strong reputation in our communities, helping those in need of financial support learn more about the resources available to help them!

What We Have To Offer:

The starting salary for this role is $60,840 – $68,848 per year, subject to geography, previous education and experience.

Plus, we offer an annual salary review process each January, so the successful candidate can expect to receive regular increases to their salary, subject to meeting established performance objectives.

We are proud to qualify as a Great Place to Work! Our employees love the close-knit team environment and the commitment to work-life balance, which includes a 35 hour work week and generous time off provisions!  It’s important to us that every member of our team feels safe, supported, and respected at work.  

We are all rewarded by the meaningful work we do, and the opportunity to make a difference in the lives of our clients each day.  Our team has the opportunity to work remotely on a hybrid basis, and even though we aren’t in the same office, we have chat groups and activities supported by our Culture Club, to offer our team the chance to develop relationships and have some fun at work too!

In addition to a great workplace culture, our employee experience and compensation package includes:

• Three weeks vacation to start, plus 3 CCS days to use at your discretion and 6 Sick/Personal Days each year. These benefits will be prorated for your first year of employment.
• A comprehensive health and wellness benefits package, including prescription coverage, Extended Health and Dental Coverage, a Health Spending Account, and a Wellness Spending Account. These benefits will be prorated in your first year of employment.
• A long-term savings program with employer matching (up to 5% in the first 5 years of employment, with increases at 5th and 10th anniversaries).
  
• Educational reimbursements (up to $2,500/year).
• Roles which require a team member to speak both French and English will qualify for a Bilingual Credit, valued at $800 annually and paid on a prorated bi-weekly basis
• The opportunity to participate in our two-level employee development program and supplemental mentoring relationships to support those interested in furthering their professional growth.
• Celebration of personal and organizational milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.
• Employee and family assistance program that offers counselling support as well as a wide variety of support resources.

What We Are Looking For:

The successful applicant for this position will bring the following qualifications:

• Post-secondary degree or diploma, preferably in communications or education, is an asset.
• Three to five years of experience in finance, business development, and education.
• Entrepreneurial mindset and a well-developed professional relationship-building skill set.
• Ability to manage a portfolio of corporate relationships with a high degree of confidence.
• Ability to build and manage their own client pipelines.
• Dynamic presentation, facilitation, and teaching skills, with the ability to engage audiences.
• Excellent communication and interpersonal skills, including the ability to influence others and address and resolve concerns or objections.
• Media experience is an asset.
• Understanding of consumer credit and personal money management concepts.
• Empathy and a genuine desire to work as part of a team and help people.
• Positive, can-do attitude and a solution-focused approach, with the ability to adapt to change and work well under pressure.
• Strong organizational abilities, including the ability to multitask while maintaining attention to detail.
• Proficiency in Microsoft Office applications.
• Proficiency in CRM applications and usage.
• Ability to maintain confidentiality.
• Fluency in both English and French is required. 
• Successful candidates will be required to complete the Certified Educator in Personal Finance (CEPF) certification program within one year of their start date in the role.

Who We Are:

CCS is an accredited non-profit organization that offers support to clients encountering financial challenges. Every year, we change the lives of thousands of Canadians who are looking for help to get their lives back on track.

Our mission, should you choose to accept it: We Help. We Educate. We Give Hope.

CCS is committed to the ongoing development of a safer, respectful, and equitable space for employees, clients, and stakeholders of all races, gender identities, gender expressions, and abilities. We believe in the value that diversity brings to the workplace and to our ability to meet our clients’ respective needs. We are committed to an inclusive approach where the qualities that make us different are always welcomed, valued, and celebrated, and we will engage in continuous learning and education to better understand the experiences of our community and how we can support it.

Work Environment:

This is a full-time position open to candidates residing in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario with the ability for hybrid/remote work. Travel is anticipated with this position, and occasional scheduling flexibility will be required to meet stakeholder needs.

This position requires the use of an automobile, for which reimbursement will be provided for approved work-related travel expenses.

How to Apply:

If this opportunity sounds like a good fit, we would love to hear from you! Please send your resume and a cover letter explaining your interest in the role and what you would bring to it.

At CCS, we do not use AI to screen candidates. We understand that candidates may use generative AI tools (e.g., ChatGPT) to review their application documents, but we ask you to craft your documents and open-text responses personally so we can get to know you better!  We reserve the right not to proceed with applications from candidates who submit AI-generated text, or who otherwise use AI tools to support their responses in an interview process. 

We are an equal opportunity employer and encourage applications from members of groups that have been marginalized on the grounds included in the Human Rights Codes of Canada and the provinces we serve, including: status as a First Nation, Métis, Inuit, or Indigenous person; race; country of origin; disability; sex; sexual orientation; gender identity or expression; political belief; religion; marital or family status; age; and/or social standing.

Applications from all qualified individuals are welcome, and successful candidates must be eligible to work in Canada.

Due to the volume of applications received, we will only reach out to candidates who are shortlisted for further consideration. Thank you for your interest!

Keywords: facilitation, education, financial literacy, business development, community awareness, credit, non-profit, not-for-profit, banking, finance, outreach, sales, fundraising.