Jr. Loan Officer

This position is for MILESTONE LENDING, a member of the Newrez Family of Companies.

The Jr Loan Officer is responsible for selling loan products offered by Newrez.

Essential Functions, Duties, and Responsibilities

• Contact prospective clients to develop and maintain referral sources.
• Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads.
• Engage in marketing and promotional activities in support of your own sales.
• Meet monthly minimum personal production goals.
• Take mortgage loan applications and prepare effective loan proposals:
  • Determine a consumer's needs and offer the appropriate product.
  • Originate loans for appropriate amounts, rates, and terms that comply with NPF's program guidelines.
• Provide consumers with a superior level of customer service:
  • Quickly and accurately answer all customer inquiries in a professional manner.
  • Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate.
  • Assist applicants and solve problems that may arise between application and settlement.
• Stay informed of developing trends in the mortgage industry.
• Attend/assist with scheduled meetings, training sessions and courses.
• Maintain compliance with all industry-specific federal and state licensed activity requirements and company’s Code of Conduct.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• High-school diploma or equivalent is required.
• Two (2) year college degree preferred.
• Must qualify for and obtain state licensure in the states where the company does business.
• 2-year mortgage origination experience preferred.
• Valid Driver’s License required.

Skills, Abilities, and Knowledge

• Ability to quickly connect with people in an outgoing, friendly manner.
• Persuasive, selling communication skills.
• Strong sense of responsibility for completing work quickly and accurately.
• Ability to handle faster-than-average pace of activities.
• Detail-orientation with efficient focus on work activities.
• Careful decision-making skill with ability to avoid mistakes.
• Ability to delegate in a positive style with thorough follow up skills.
• Excellent oral, written, listening, and organizational skills.
• Basic computer skills.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.

Last Updated: 2/26/2026

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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