Junior Customer Service Representative
sss-steel
🌍 RemoteOTHER
Junior Customer Service Representative
sss-steel· Administrative/Clerical
About this role
Overview
Title of Position: Junior Customer Service Representative
Position Type: Full-Time, Non-Remote
Reports to: Customer Service Manager
Location: Houston, Texas
Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: Excellence, Loyalty, and Fun. These values are evident throughout our interactions with customers, within the company, and in each of our employee’s everyday lives.
Job Responsibilities
Junior Customer Service Representative responsibilities center around facilitating the Tube Supply sales process. In this entry-level role, you’ll enter sales orders received from our Account Managers into our database. Sales Assistants are the first point of contact for troubleshooting with customers and will coordinate with outside processing vendors to treat material to each customer’s specifications.
Responsibilities
Primary Duties:
- Order Entry
- Create sales orders in accordance with specifications used by Tube Supply and/or customers, which may also include the creation of special process purchase orders (SPO)
- Create purchase orders for the Sales department for external material (Buyouts)
- Match Mill Test Reports according to the order & specifications supplied by Sales
- Track and troubleshoot orders
- Correct discrepancies between purchase orders and received product
- Comply with all HSE, QMS, and Corporate policies at Tube Supply
- Perform other duties as assigned by your Supervisor
- Intercompany stock transfers
Qualifications
Job Requirements:
- Bachelor’s degree or work equivelant
- Excellent problem-solving skills
- Ability to work in a fast-paced environment
- Strong data-entry skills
Frequently Asked Questions
Is the salary disclosed for the Junior Customer Service Representative position at sss-steel?
The salary for this Junior Customer Service Representative role at sss-steel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Junior Customer Service Representative job at sss-steel remote?
Yes, this Junior Customer Service Representative position at sss-steel is remote, with team members based in Houston, TX, US. You can work from home or anywhere in the supported regions.
Is the Junior Customer Service Representative role at sss-steel full-time or part-time?
This is listed as a OTHER position. It is posted as a Junior Customer Service Representative role in the Administrative/Clerical department at sss-steel.
Which team or department does the Junior Customer Service Representative at sss-steel belong to?
This Junior Customer Service Representative position is part of the Administrative/Clerical department at sss-steel. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Junior Customer Service Representative position at sss-steel?
Click the "Apply Now" button on this page. You will be redirected to sss-steel's official application portal hosted on icims where you can submit your application directly.
When was the Junior Customer Service Representative job at sss-steel posted?
This Junior Customer Service Representative position at sss-steel was posted on Jun 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Junior Customer Service Representative
sss-steel
You'll be redirected to sss-steel's official application page on icims.