Lifestyle Management - Concierge

Ten Group· Customer Service (Dining, Entertainment, Lifestyle, Travel) NAM
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📍 New York, New York, United StatesFull time

About this role



About Ten Group:

Welcome to Ten, where we redefine lifestyle management with our top-notch concierge services! Established in 1998 in London, Ten has transformed from a small local service to a global leader, dedicated to helping members savor life’s finest experiences. Today, we engage millions worldwide, creating unforgettable moments through personalized recommendations and exceptional service.

Must reside within 50 miles of 875 Sixth Avenue, Suite 900, New York, NY 10001. This role is 100% onsite/in‑office. We're hunting for local NYC legends who live and breathe this city to join our vibrant team!

Role Overview:

Are you passionate about and dedicated to making experiences extraordinary? If so, we have an exciting opportunity just for you! As a Concierge at Ten Group, you will curate everything from intimate dinners at exclusive chef’s tables to securing reservations at world-renowned Michelin-star establishments.

Your role is not just about booking tables; it’s about crafting unforgettable experiences.

What You'll Do:

  • Manage reservation requests for both domestic and international ensuring each request is handled with precision and flair.
  • Engage with members via phone and email, providing personalized suggestions tailored to their tastes, preferences, and dietary requirements.
  • Stay informed about current trends and offerings to provide members with the best recommendations.
  • Collaborate with suppliers to confirm details and ensure every member's needs are met comprehensively.

What We’re Looking For:

  • An enthusiast with at least 2 years of experience in luxury dining, hospitality, or concierge Required.
  • Strong organizational skills to juggle multiple reservations while delivering outstanding service and maintaining attention to detail.
  • A customer-centric approach, with the ability to tailor each dining experience to the unique preferences of high-net-worth individuals.
  • Excellent communication skills, both verbal and written, enabling you to build rapport with members and suppliers alike.
  • Proficiency in CRM systems, Microsoft Office Suite, and popular reservation platforms such as OpenTable.
  • Ability to thrive under pressure and handle urgent requests with poise and professionalism.

Work Environment:

This role is based either in our vibrant New York office, where you’ll be immersed in a dynamic, fast-paced environment dedicated to delivering excellence.

The Perks:

  • A chance to work in a passionate team that values your contribution and recognizes your efforts.
  • Opportunities for professional growth and development within a leading company in the lifestyle management sector.

If you’re ready to take your expertise in dining to the next level and create memorable experiences for our members, we’d love to hear from you!

  • Competitive salary + quarterly performance based bonuses 
  • Full benefits: Health/dental/vision, 401k match, generous PTO 
  • NYC perks: Commuter benefits, lifestyle discounts, global client network access 
  • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service.   
  • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact.   

 Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance.   

 

Apply NOW – Ten's Growth Engine Video Growth Engine Video and join the crew turning passion into profession!  

Frequently Asked Questions

Is the salary disclosed for the Lifestyle Management - Concierge position at Ten Group?
The salary for this Lifestyle Management - Concierge role at Ten Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lifestyle Management - Concierge position at Ten Group located?
This Lifestyle Management - Concierge role at Ten Group is based in New York, New York, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Lifestyle Management - Concierge role at Ten Group full-time or part-time?
This is listed as a Full time position. It is posted as a Lifestyle Management - Concierge role in the Customer Service (Dining, Entertainment, Lifestyle, Travel) NAM department at Ten Group.
Which team or department does the Lifestyle Management - Concierge at Ten Group belong to?
This Lifestyle Management - Concierge position is part of the Customer Service (Dining, Entertainment, Lifestyle, Travel) NAM department at Ten Group. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Lifestyle Management - Concierge position at Ten Group?
Click the "Apply Now" button on this page. You will be redirected to Ten Group's official application portal hosted on workable where you can submit your application directly.
When was the Lifestyle Management - Concierge job at Ten Group posted?
This Lifestyle Management - Concierge position at Ten Group was posted on May 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Lifestyle Management - Concierge
Ten Group
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You'll be redirected to Ten Group's official application page on workable.