Manager of Individual Giving

Job Title: Manager of Individual Giving

Department: Individual Giving Team
Reports To: Senior Director of Philanthropy
FLSA Status: Exempt
Date Revised: May 2025

Job Purpose

The Manager of Individual Giving is responsible for the overall success of the Charity's annual giving from individual donors making gifts of $1 - $999. This individual manages all aspects of individual giving fundraising with a long-range goal of growing the donor base and increasing revenue year over year. Key responsibilities include: Strategy and oversight of individual giving, including monthly donors, volunteers to donors, and direct mail; creating, planning and executing digital campaigns for individual support; and working closely with the Senior Director of Philanthropy and the Development team to grow and retain our annual donors and build a pipeline of future major donors. This position requires flexibility, excellent written and verbal communication skills, strong project management skills, attention to detail, high energy and a passion for Ronald McDonald House Atlanta and its mission.

The Manager of Individual Giving reports to the Senior Director of Philanthropy.

Qualifications:

1. Education & Experience:

• Bachelor's Degree in non-profit management or related field such as communications, public relations, marketing or business.
• Minimum of four years of proven experience within the non- profit sector in the areas of fundraising and development.
• Demonstrated record of successful relationships with donors and a record of increasing revenue year over year.
• Sound knowledge of the Atlanta community and the ability to represent Ronald McDonald House Atlanta in a credible, effective manner.

2. Skills & Competencies:

• Excellent written and verbal communication skills, project management and problem-solving skills, organizational skills and time management skills.
• Ability to think strategically.
• Collaborative, team-oriented work style.
• Ability to work under pressure, meet multiple deadlines and multi-task.
• Experience with Blackbaud fundraising software a plus.
• Possess the following characteristics: compassion, tact, honesty, trustworthiness, flexibility, and professionalism.

Essential Functions:

• Develop, manage and implement annual development and stewardship plans to meet budgetary goals established for individuals making gifts of $1 - $999.
• Proactively manage a portfolio of 150-250 donors.
• Ensure timely, through and accurate entry of donor interactions in CRM.
• Identify new strategies to engage, retain and upgrade donors.
• Lead gift prospect identification, cultivation and solicitation on an annual basis, as well as stewardship direction in collaboration with the Manager of Individual Giving (mid-level gifts) and the Senior Director of Philanthropy.
• Manage House Heroes, including creating strategy, stewardship and campaigns to grow our recurring giving program.
• Strategize with Senior Director of Philanthropy and development team to identify and cultivate prospects for the major gift pipeline.
• Collaborate with volunteer team to create and implement strategies for converting volunteers to donors.
• Ensure proper donor recognition and exceptional donor stewardship.
• Conduct donor tours and other face-to-face meetings to cultivate, solicit and steward donors.
• Ensure alignment of messaging in donor correspondence from solicitation to stewardship.
• Respond to inquiries regarding contribution opportunities, special events and use of donated funds.
• Assist with the execution of special events, including outside fundraising events benefitting Ronald McDonald House Atlanta, as needed.
• Other duties as assigned.

Other Functions:

• Promote community awareness of Ronald McDonald House Atlanta and its programs.
• Represent Charity at meetings and functions as designated by CEO and/or the Senior Director of Philanthropy in professional manner consistent with image and mission of Charity.

Physical Demands:

• Office-based role within Ronald McDonald House Atlanta’s Administrative Offices.
• Occasional evening and weekend work required for donor events and deadlines.
• Requires prolonged periods of sitting, computer work, and phone communication.

Disclaimer:
This job description is not intended to be exhaustive. The responsibilities and duties may evolve based on organizational needs, and management reserves the right to modify the role as necessary.

Benefits:

We are proud to offer comprehensive coverage for our full-time employees. The following benefits are provided with premiums covered at 100% by the company for employees only coverage: 

• • Medical Insurance 
  • Vision Insurance 
  • Dental Insurance 
  • Long-Term Disability Insurance 
  • Life Insurance
    

Additional benefits include:

• • Paid Time Off (PTO) 
  • 11 Paid Holidays Annually 
  • 403(b) Retirement Plan 
  • Cell Phone reimbursement