Mortgage - Processor

Overview

As a processor, your goal is to create raving fans of your customers which are the borrowers, sales, and underwriting staff. You will process loans in accordance with company policies and procedures. At PRMG, we make it our mission to place individuals in a job capacity that compliments their skill sets and strengths that allows for personal growth and future career advancement. We believe in cultivating a family like work environment where our company culture is known for its casual, yet professional, team-oriented setting and most importantly we value work life balance.

PRMG offers a comprehensive benefits package for our full-time employees and their dependents, which includes medical, dental, vision, life insurance, short-term disability, long-term disability, a Health Savings Account (HSA), a Flexible Spending Account (FSA), and various other products, based on benefits eligibility, elections, and employee premiums. Upon hire, you will be eligible to enroll in all our company-sponsored benefit programs (Medical, Dental, Life, and Voluntary) on the first of the following month. After completing 60 days, you will be eligible to enroll in our 401(k) program on the first of the following month. Additionally, eligible employees may apply for job openings through PRMG’s Internal and External Job Portal to request a transfer to a different department or position.

Responsibilities

• Verifies, compiles, and inputs/updates application information for mortgage loans
• Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type, and amount of mortgage applied for including but not limited to borrower credit, assets, liabilities, and length of employment
• Recommends that loan not meeting standards be denied or restructured
• Is able to run AUS after application data is confirmed to be accurate and meets guidelines
• Is able to order verifications (income, assets, credit, liabilities) to verify accuracy of information stated on loan application
• Is able to complete and generate various loan application forms/disclosures for borrowers
• Is able to order title work, insurance, condo docs for approval, appraisals, and any other property related items required for the loan
• Is able to perform necessary follow up on any items required for the loan in a timely manner (i.e.…title, insurance, appraisal, loan conditions from borrower, etc.)
• Informs supervisor and/or Loan Originator of discrepancies on any loan documentation provided or ordered
• Submits mortgage loan application file for underwriting approval
• Types and emails/mails approval and denial letters to applicants
• Submits approved mortgage loan file to closing departments and closing settlement agent/attorney for settlement
• Uses all required Checklists for Underwriting and Closing Departments
• Keeps records/logs/pipeline report on status of branch loans assigned to their queue, including number of new applications and loans approved, canceled, or denied
• Is able to communicate effectively with borrower and/or Loan Originator regarding any missing or delayed documentation required for Loan Approval or Final Loan Approval
• Performs other related duties as assigned
• Submits conditions to Underwriter
• Oversees Jr Loan Processor's duties if applicable to branch

Qualifications

Experience:

• Two or more years of loan processing experience or
• Xinnix Training completion for Processing required AND Processing mentor assigned by branch with 2+ years active processing experience

Skills:

• Ability to make sound judgments regarding the resolution of customer service issues
• Ability to problem-solve and exercise independent judgment while displaying a high degree of initiative
• Ability to handle detailed assignments and maintain confidentiality
• Excellent communication and interpersonal skills
• Organizational skills necessary to prioritize workload

Education:

• High School Diploma or equivalent

Travel:

• None

At PRMG, we not only celebrate and support differences, we thrive on it for the benefit of our employees, our products, and our community. We are proud to be a workplace that provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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