Office Administrator

Office Administrator

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The Office Administrator’s principal role is to provide the client with the administrative support they need to provide seamless legal services to their customers and help them maximise the amount of time they are able to spend on fee-earning tasks.

Key responsibilities

• Support fee earners, PAs, secretaries and other business support departments as required.
• Providing a defined administrative service, following standard operating procedures
• Delivering an exceptional electronic and hard copy file management service
• Sort, scan, rename, distribute incoming mail to the dedicated centralised filing area
• Manage outgoing mail, collate hard copy enclosures and obtain approval
• Provide photocopying, scanning, and printing as per customer instructions
• Handling original documents, such as wills and deeds
• Preparing engrossed and certified copies of original documents
• Preparing electronic bundles for the Courts
• Raising queries and concerns with designated individuals, as required
• Maintain all filing and work areas in a tidy and orderly manner

Personal attributes

An office administrator values quality and delivery of work above all else and has the responsibility to ensure that their skill set is up to date and they are familiar with the company and client’s departments, key personnel, internal systems and procedures. This will ensure that they are able to carry out their role effectively and, where appropriate, discuss any training requirements with their line manager.

You should also have;

• Advanced knowledge of Microsoft Word, Outlook, Excel and other systems implemented by the firm.
• Excellent communication, organisation and team skills
• Excellent attention to detail
• Excellent customer service
• Flexible and dependable, able to take the initiative
• Able to remain clam under pressure and work to tight deadlines and defined SOPs
• Conscientious, approachable and enthusiastic
• Able to quickly build confident, respect and trust with others
• Have a positive approach to daily tasks and have a solution focused working method

Rewards and Benefits:

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com.

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