Officiating Growth Manager - USTA Florida and USTA Caribbean Sections

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

Deliver the National Officiating Strategic Plan within the Sections. The focus will be on recruitment, retention, training, and education initiatives to develop officials who are passionate about improving the consumer experience across all levels of tennis. Applicants should live within the USTA Florida Section.  TEMP POSITION THROUGH DECEMBER 31, 2026

• Collaborate with National and Section staff and volunteers to define and deliver the Section’s plan for promoting, recruiting, developing and supporting officials with a strong emphasis on diversity and inclusion.
• Collaborate with National staff on the development of marketing, promotional and other collateral material to support recruitment and retention initiatives.
• Build strong relationships with various stakeholders from the Section’s Officiating community to ensure all officials have an equal opportunity for recruitment, assignments and development within the Sections.
• Develop a strong, positive working relationship with the Section’s Chairpersons and the Section Officiating Committees.
• Develop and implement plans, in line with the National Strategic Recruitment Plan, for the retention of current officials and growth of new officials at the Sections and local level.
• Quickly identify a new official’s barrier for entry and develop plans to minimize or eradicate those barriers.
• Understand the Youth Pathway implementation plans for the Net Generation Circuit and USTA Competitive Structure and implement officiating alignment plans to ensure an enhanced consumer experience.
• Develop a program that promotes the use of Court Captain through Net Generation Circuit events.
• Promote the use of technology to better serve Providers and Officials.
• Promote National Officiating Mentoring Program to the Section Officials and assist in implementing strategies to grow and sustain program participants.
• Conduct a needs analysis of the Sections/Regions Officiating requirements, in collaboration with Section staff, and strategically plan and coordinate Officiating In-person workshops throughout the Sections/Region.
• Be an active participant in the planning, development, and delivery of the Community Officiating Evaluation Program within Sections/Region.
• Work with National and Section staff to develop educational material, seminars, and webinars to educate the local tennis ecosystem on the ITF Rules of Tennis and USTA Regulations.

Travel

• There will be extensive travel within the USTA Florida and Caribbean Sections to attend officiating workshops, recruitment events and tennis tournaments.

Who You Are

• Bachelor’s degree preferred, ideally in a field that relates to sports management and/or business development
• Recruiting experience is desired
• A proven track record of building strong relationships and navigating long standing traditions, policies and practices
• A proven self-starter who can work remotely
• Excellent time management skills to manage workload
• Demonstrates strong organizational skills
• Ability to plan strategically and implement those plans
• Exceptional interpersonal qualities and effective oral, written, presentation and listening communication skills to effectively represent officiating and the USTA throughout the Section.
• Comprehensive understanding of the game and rules of tennis.
• Flexibility – some weekend work and travel will be compulsory as part of this role.
• Coaching/mentoring experience.
• Bilingual (English/Spanish) preferred
• Local Candidates Preferred

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $5,000 for tuition reimbursement.
• Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

The expected salary is 2,400 to $2,500 biweekly. Any additional pay or benefits a person may qualify for, are not included in this range.

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.