Operations Supervisor
thebrick
FULL TIME
Operations Supervisor
thebrick· Retail Management
About this role
Is this job for you?
Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achievement goals?
The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities
Reporting to the Store Manager, the Operations Supervisor will have the following responsibilities:
- Maintain excellence in store merchandising, detail and customer service
- Recruit, hire and develop staff through coaching, goal setting and conducting performance appraisals
- Handle escalated customer service issues and offer solutions
- Ensure 100% customer satisfaction
- Lead by example, promoting teamwork within all departments
- Ensure a high-level of data entry accuracy with minimal errors
- Maintain store inventory levels and inventory accuracy
- Control and reporting of Accounts Receivable and Accounts Payable
- Understand, implement and ensure compliance with all Brick Group policies & procedures
Qualifications
- High school diploma or equivalent; post secondary education an asset
- 2 or more years of customer service or sales experience
- Previous retail Supervisory or Senior Associate experience an asset
- Proven track record in customer service, operations and merchandising
- Excellent verbal and written communication skills
- Highly developed problem solving skills
- Good time management skills and work ethic
- The ability to promote an extreme level of excellence and pride in customer service and store detail
- Flexibility to work any shift, including evenings and weekends, as required
Why The Brick?
- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
Frequently Asked Questions
Is the salary disclosed for the Operations Supervisor position at thebrick?
The salary for this Operations Supervisor role at thebrick is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Supervisor position at thebrick located?
This Operations Supervisor role at thebrick is based in Calgary, AB, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Supervisor role at thebrick full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Operations Supervisor role in the Retail Management department at thebrick.
Which team or department does the Operations Supervisor at thebrick belong to?
This Operations Supervisor position is part of the Retail Management department at thebrick. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Supervisor position at thebrick?
Click the "Apply Now" button on this page. You will be redirected to thebrick's official application portal hosted on icims where you can submit your application directly.
When was the Operations Supervisor job at thebrick posted?
This Operations Supervisor position at thebrick was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Supervisor
thebrick
You'll be redirected to thebrick's official application page on icims.