Order Operations & Compliance Analyst

jci· ADT ADT Fire and Security PLC
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Full timeADT ADT Fire and Security PLC

About this role

We are looking for an Order Operations & Compliance Analyst to ensure accurate and timely entry of customer orders, supporting revenue flow and reducing errors through high‑quality processing.
 

What we offer
 

Competitive Salary: Reflecting your skills and experience
Generous Leave: 25 days annual leave (pro-rated in hours)
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Comprehensive Benefits:
o Pension plan (up to 7% employer match)
o Life assurance
o Employee assistance program
o Referral scheme
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities
 

What you’ll do:
 

• Accurately enter and process customer orders in ERP/CRM systems
• Validate pricing, customer details, and required documentation
• Perform quality checks to ensure orders are complete and correct
• Manage turnaround times and prioritise urgent requests
• Liaise with Sales and stakeholders to resolve queries
• Correct errors and support rework where required
• Ensure compliance with company policies and documentation standards
 

What we’re looking for:
 

• Strong attention to detail
• Experience in order processing, billing, or similar workflows
• Familiarity with ERP/CRM systems (e.g. SAP, Oracle, Salesforce)
• Good communication and coordination skills
• Ability to work in a fast‑paced, deadline‑driven environment

About Johnson Controls
 

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.


For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-MS2
#LI-Onsite

Frequently Asked Questions

Is the salary disclosed for the Order Operations & Compliance Analyst position at jci?
The salary for this Order Operations & Compliance Analyst role at jci is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Order Operations & Compliance Analyst position at jci located?
This Order Operations & Compliance Analyst role at jci is based in Sunbury-on-Thames-Surrey-United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Order Operations & Compliance Analyst role at jci full-time or part-time?
This is listed as a Full time position. It is posted as a Order Operations & Compliance Analyst role in the ADT ADT Fire and Security PLC department at jci.
Which team or department does the Order Operations & Compliance Analyst at jci belong to?
This Order Operations & Compliance Analyst position is part of the ADT ADT Fire and Security PLC department at jci. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Order Operations & Compliance Analyst position at jci?
Click the "Apply Now" button on this page. You will be redirected to jci's official application portal hosted on workday where you can submit your application directly.
Order Operations & Compliance Analyst
jci
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You'll be redirected to jci's official application page on Workday.