Part-Time Customer Service Representative

mkaa· 75
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📍 Alcoa, Tennessee, United StatesPart Time

About this role

🌟 We're Hiring! Customer Service Representative (Part-Time)


🏢 Metropolitan Knoxville Airport Authority
📍 McGhee Tyson Airport | Alcoa, TN • Fully On‑Site

✈️ Looking for a fun, people‑focused job at the airport? Come join our team! We’re hiring a Customer Service Rep to help passengers, answer questions, support events, and help keep things running smoothly in the terminal! If you love helping people and enjoy working in a fast‑paced environment, this may be the perfect role for you! 


🎯 What You’ll Do

🦽 Assist passengers with wheelchair and cart transportation
🧼 Keep wheelchairs/carts clean & sanitized
💬 Answer passenger questions on airport services, security, baggage & more
📞 Respond to calls on the customer service/LEP line
🎉 Support PR with events and logistics
ℹ️ Staff the information booth & maintain tourism materials
🛠️ Perform additional duties as assigned


🕐 Schedule (Hiring for THIS Shift) | 🏢 On‑site • averages 24–28 hrs/week

📅 Weekend Schedule:

  • Fri: 1pm–8pm
  • Sat: 1pm–8pm
  • Sun: 1pm–8pm
  • Mon: 11am–6pm


💵 Pay

$15/hour | ⚠️ Part‑time (no benefits)


⭐ Ideal Candidate

We’re looking for a friendly, energetic customer service representative to help passengers, support events, and keep our airport welcome to all. You'd be great if you enjoy helping people, can walk/stand frequently, and don't mind some physical activity (pushing up to 100lbs/lifting to 50lbs). Customer service experience is a plus!


🎓 Ready to jump‑start your journey with us?

To qualify, you’ll need a high school diploma or equivalent, be 18 or older, and bring along up to one year of customer service experience—plus a great attitude and eagerness to grow!

🗓️ How to Apply

📅 Best Consideration Deadline: Sunday, June 14, 2026
Position open until filled.

👉 Apply online (preferred)
📬 Or mail your resume to:
P.O. Box 15600
Knoxville, TN 37901
ATTN: HR

📌 For applicants submitting a resume, a signed MKAA application will be required prior to interviewing.
🚫 No phone calls or emails, please.


  • Applicants must be currently authorized to work in the United States on a long‑term basis.
  • MKAA conducts random employee drug screenings.
  • MKAA is an Equal Employment Opportunity Employer.✈️

Frequently Asked Questions

Is the salary disclosed for the Part-Time Customer Service Representative position at mkaa?
The salary for this Part-Time Customer Service Representative role at mkaa is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Part-Time Customer Service Representative position at mkaa located?
This Part-Time Customer Service Representative role at mkaa is based in Alcoa, Tennessee, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Part-Time Customer Service Representative role at mkaa full-time or part-time?
This is listed as a Part Time position. It is posted as a Part-Time Customer Service Representative role in the 75 department at mkaa.
Which team or department does the Part-Time Customer Service Representative at mkaa belong to?
This Part-Time Customer Service Representative position is part of the 75 department at mkaa. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Part-Time Customer Service Representative position at mkaa?
Click the "Apply Now" button on this page. You will be redirected to mkaa's official application portal hosted on bamboohr where you can submit your application directly.
When was the Part-Time Customer Service Representative job at mkaa posted?
This Part-Time Customer Service Representative position at mkaa was posted on Jun 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Part-Time Customer Service Representative
mkaa
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