Parts/ Service Coordinator

Overview

Stotz Equipment is a full-service John Deere dealership with 25 locations across 8 western states, serving the agriculture, construction, and turf industries.

Family-owned since 1947, we’re built on the values of Quality, Integrity, Loyalty, Caring, and Community. Our people-first culture empowers teams to grow, collaborate, and make a real impact for our customers and each other.

Come help us fulfill our purpose: to create a better life for our families, communities, and those connected to the land.

What You'll Be Doing

As a Parts/ Service Coordinator, you will work for a world-class dealership parts department maintaining the good order of the shipping and receiving records and work area.

Responsibilities

• Maintaining accurate reports of items shipped and received
• Shipping and receiving of parts/tools and accessories according to established guidelines and procedures
• In-store customer service
• Stocking duties according to established guidelines and procedures
• Must possess strong attention to detail
• Keeping parts department/tool room and warehouse organized, clean and orderly
• Maintain a safe and efficient work area
• Perform bin counts and monitor inventory
• Pickup and delivery of parts outside of the store
• Work closely with technicians and service writers
• Perform building, vehicle and crane inspections
• Assist with monitoring shortages and expediting processes, damaged goods return and replacement, and core/warranty returns

Qualifications

What it Takes

• High integrity
• Loyal team player
• Excellent communicator, both written and verbal
• Organized, highly motivated, ability to multi-task effectively
• The ability to provide robust customer service to internal and external customers
• Must be motivated and be able to work independently and diligently
• Good customer service and communication skills
• Have and maintain a clean driving record
• Ability to work flexible hours; some Saturday hours may be included
• High school diploma or equivalent
• Intermediate data entry/keyboarding skills required

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and a telephone.
• Specific vision abilities required by this job include close vision requirements (i.e. having the visual acuity to read words and numbers on the computer screen and on paper.)
• Hearing ability sufficient to communicate with others in person or over the phone
• Ability to lift, push, pull or carry items weighing upwards of 75 lbs
• Ability to reach, stoop, kneel, and bend as needed

What's preferred

• Forklift certified helpful
• Shipping and receiving or warehouse experience is helpful

What’s In It for You

At Stotz Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

• Profit Sharing Bonus Program
• 401(K) with 4% Company Match
• Medical, Dental, Vision & Life Insurance
• Paid Time Off, Sick Time & Company Holidays
• Tuition Reimbursement & Apprenticeship Sponsorship
• Technician Incentive Program
• Employee Assistance Program (EAP)
• Boot Voucher & Technician Tool Account
• Company Vehicle (for qualifying roles)
• Training through John Deere University
• Eligible to join the John Deere Credit Union
• Advancement Opportunities

Successful applicants will be required to complete a background check, including criminal history and a drug screening, prior to the start of employment. For certain positions, a valid driver’s license and a clean driving record are also required.