Overview
Patient Coordinator
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Summary:The Patient Coordinator (Front Office Receptionist schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.
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 At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.Â
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What we provide to you as a CHOICE teammate:Â
- Care for your wellbeing and work-life balanceÂ
- Professional and personal growthÂ
- Experienced leadership supportÂ
- Fun and supportive team dynamic with events and celebrationsÂ
- Comprehensive benefit packageÂ
Responsibilities
Essential Duties and Responsibilities: include the following. Other duties may be assigned.Â
- Collect and process paymentsÂ
- When we receive authorizations back in the mail imports and calls parentsÂ
- Schedules treatment appointments and recall appointmentsÂ
- Confirms treatment appointmentsÂ
- Takes calls throughout the dayÂ
- Process No Show ReportsÂ
- Schedules patients from ASAP ListÂ
- Checks patients in and outÂ
- Verifies info on fileÂ
- Verifies eligibility with insuranceÂ
- Calls patients when past 10 minsÂ
- Confirms observation appointmentsÂ
- Schedules observation appointmentsÂ
- Works on daily sign in sheetÂ
- Scans in NPP, and enters it in the systemÂ
- Regular, predictable attendance is requiredÂ
- Ability to get along and work effectively with othersÂ
Qualifications
Education and/or Experience:Â Â
- High school diploma or equivalent
- 6+ months of healthcare/dental front office experience is preferred
- Bilingual in Spanish is preferred