Patient Services Coordinator - Ortho

promedica· 8100 ProMedica Toledo Hospital
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📍 ToledoFull time
Full time8100 ProMedica Toledo Hospital

About this role

Location:

Toledo Hospital

Department:

Orthopaedics

Weekly Hours:

40

Status:

Full time

Shift:

Days (United States of America)

Job Summary:

As the first team member a patient interacts with at a physician practice, the Patient Service Coordinator creates a positive, inviting tone. 

In this role, you greet and register patients, answer phone calls, take messages and schedule and reschedule patient appointments. You will also maintain the provider's schedule. 

You will assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed. 

The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.  

 

REQUIREMENTS 

  • High school diploma or equivalent 
  • 1 year experience in a customer service or clerical setting 

 

PREFERRED REQUIREMENTS 

  • Associates degree  
  • Working knowledge of medical terminology, third party billing and referral procedures 
  • Experience with EPIC EMS 
  • 3 years' experience in a clerical or office function 
  • 1 year experience in a medical office setting 

 

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. 

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org


Equal Opportunity Employer/Drug-Free Workplace

Frequently Asked Questions

Is the salary disclosed for the Patient Services Coordinator - Ortho position at promedica?
The salary for this Patient Services Coordinator - Ortho role at promedica is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Services Coordinator - Ortho position at promedica located?
This Patient Services Coordinator - Ortho role at promedica is based in Toledo. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Services Coordinator - Ortho role at promedica full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Services Coordinator - Ortho role in the 8100 ProMedica Toledo Hospital department at promedica.
Which team or department does the Patient Services Coordinator - Ortho at promedica belong to?
This Patient Services Coordinator - Ortho position is part of the 8100 ProMedica Toledo Hospital department at promedica. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Coordinator - Ortho position at promedica?
Click the "Apply Now" button on this page. You will be redirected to promedica's official application portal hosted on workday where you can submit your application directly.
Patient Services Coordinator - Ortho
promedica
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