Patient Services Representative

mydental· Administrative/Clerical
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📍 Walker, MI, USFULL TIME

About this role

Overview

Patient Services Representative 

Full-Time

Monday thru Thursday, Every other Friday

Walker, MI  

Starting at $18

 

About My Community Dental Centers  

At My Community Dental Centers, our mission centers around people. We build a passionate, mission-driven team dedicated to improving community health by providing quality dental care for all. We foster a supportive work environment where our Patient Service Representatives can grow and thrive, offering ample opportunities for mentorship, education, and career development. 

Founded in 2006, MCDC is committed to providing high-quality dental care to everyone, including those on Medicaid or without insurance across 28 centers in Michigan. If you're passionate about making a positive impact as a Patient Services Representative, we invite you to join our team! 

 

Patient Services Representative: Key Responsibilities 

As a valued member of our team, our Patient Services Representatives (PSR) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. 

  • Greet patients and visitors professionally in-person and over telephone. 
  • Coordinate effective scheduling and confirmation of appointments. 
  • Assist in the coordination of incoming and outgoing patient referrals. 
  • Ensure patient chart accuracy and the collection of required documentation and consents. 
  • Verify patient insurance and eligibility, and collect payments as required. 
  • Notify providers of patient arrivals and assist in presenting pertinent patient information. 
  • Assist patients with the check-in and check-out process. 
  • Confirm all future appointments and assist in scheduling follow-up treatment. 
  • Maintain financial records and perform daily and weekly deposits. 
  • Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies. 

 

You may be a good fit for ourpSR Patient Services Representative role if you possess: 

  • Strong leadership, problem-solving and communication skills. 
  • Ability to work with interruptions and to manage multiple priorities while meeting deadlines. 
  • Ability to work unsupervised while maintaining a professional demeanor. 
  • Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. 
  • Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. 

 

Qualifications: 

  • High school graduate or equivalent. (Required) 
  • Dental or customer service experience preferred. 

 

Visit our website to learn more about the benefits of working at MCDC: mydental.org/careers. 

My Community Dental Centers is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, marital status, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.   

 

Frequently Asked Questions

Is the salary disclosed for the Patient Services Representative position at mydental?
The salary for this Patient Services Representative role at mydental is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Services Representative position at mydental located?
This Patient Services Representative role at mydental is based in Walker, MI, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Services Representative role at mydental full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Services Representative role in the Administrative/Clerical department at mydental.
Which team or department does the Patient Services Representative at mydental belong to?
This Patient Services Representative position is part of the Administrative/Clerical department at mydental. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Representative position at mydental?
Click the "Apply Now" button on this page. You will be redirected to mydental's official application portal hosted on icims where you can submit your application directly.
When was the Patient Services Representative job at mydental posted?
This Patient Services Representative position at mydental was posted on Jun 11, 2024. Apply as soon as possible — early applications are often reviewed first.
Patient Services Representative
mydental
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