Physician -PT Occupational Medicine
uabmedicine
OTHER
Patient/Visitor Liaison - Guest Services
uabmedicine· Guest Services
About this role
Position Overview
- Department: Guest Services - Front Intake, Spa, Fitness
- Schedule: Full time Rotating 8hr shifts, Sunday-Saturday
- Work Location: UAB. St. Vincent's One Nineteen
- Benefits for eligible positions only include: generous paid time off, paid parental leave, Associate Assistance Program, Tuition Reimbursement Program, and more
What You Will Do
Act as a liaison between guests, staff and patients to respond to patient and guest information inquiries.
- Receive, screen, route and/or respond to all incoming inquiries for information, directions or concerns.
- Receive guest suggestions and complaints and escalate through proper channels.
- Provide patient information in compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements and organizational privacy policies.
- Identify and report issues of safety and maintenance.
- Assist in improving patient satisfaction while keeping volunteer office management informed of potential problems. Anticipate family's needs and resolve issues before they become major source of concern.
What You Will Need
Licensure / Certification / Registration:
• BLS Provider. American Heart Association or American Red Cross accepted, preferred.
.Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience,if applicable.
Additional Preferences
No additional preferences.
About UAB St. Vincent’s
UAB St. Vincent’s, a proud part of UAB Medicine, is a trusted provider of health care, serving Alabama for more than 125 years. With five hospitals and numerous clinics, we're a health care community deeply rooted in compassion, service, and respect for all, guided by the rich legacy of the St. Vincent’s name. We're committed to extending kindness and personalized care to patients, their families, and each other. We address the physical, psychological, social, and spiritual needs of our patients. We believe in the power of teamwork and unity, and foster a collaborative spirit among our more than 4,800 employees. As one of Alabama’s best hospitals as recognized by U.S. News & World Report, improving the health and lives of those we serve is at the heart of our mission. Join us in continuing our legacy of service and healing in central Alabama, where we can make a lasting impact together.
Frequently Asked Questions
Is the salary disclosed for the Patient/Visitor Liaison - Guest Services position at uabmedicine?
The salary for this Patient/Visitor Liaison - Guest Services role at uabmedicine is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient/Visitor Liaison - Guest Services position at uabmedicine located?
This Patient/Visitor Liaison - Guest Services role at uabmedicine is based in Hoover, AL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient/Visitor Liaison - Guest Services role at uabmedicine full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient/Visitor Liaison - Guest Services role in the Guest Services department at uabmedicine.
Which team or department does the Patient/Visitor Liaison - Guest Services at uabmedicine belong to?
This Patient/Visitor Liaison - Guest Services position is part of the Guest Services department at uabmedicine. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient/Visitor Liaison - Guest Services position at uabmedicine?
Click the "Apply Now" button on this page. You will be redirected to uabmedicine's official application portal hosted on icims where you can submit your application directly.
When was the Patient/Visitor Liaison - Guest Services job at uabmedicine posted?
This Patient/Visitor Liaison - Guest Services position at uabmedicine was posted on Jun 27, 2024. Apply as soon as possible — early applications are often reviewed first.
Patient/Visitor Liaison - Guest Services
uabmedicine
You'll be redirected to uabmedicine's official application page on icims.