Personal Cruise Consultant Int
nclh
🌍 RemoteFull time
Personal Cruise Consultant Int
nclh· NCL Bahamas Ltd.
About this role
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
JOB SUMMARY:
- Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.
- Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
- Builds and maintains effective relationships with new and existing consumers.
- Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
- Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities.
- Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.
- Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
- Perform other job related functions as assigned..
- High School Diploma or equivalent
- Bachelor's degree in Marketing, Business Administration or related field preferred
- Minimum one year of sales experience; 2 years sales experience preferred.
- Cruise sales a plus..
- Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally
- Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries
- Must be able to multi-task and work in a high energy sales environment that is goal/quota driven
- Adherence to strictly enforced dress code required
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
New Releases
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Frequently Asked Questions
Is the salary disclosed for the Personal Cruise Consultant Int position at nclh?
The salary for this Personal Cruise Consultant Int role at nclh is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Personal Cruise Consultant Int job at nclh remote?
Yes, this Personal Cruise Consultant Int position at nclh is remote, with team members based in 17 Locations, Remote-Arizona, Remote-Colorado, Remote-Florida, Remote-Georgia, Remote-Illinois, Remote-Michigan, Remote-Minnesota, Remote-Missouri, Remote-Nevada, Remote-New Jersey, Remote-North Carolina, Remote-Ohio, Remote-Pennsylvania, Remote-South Carolina, Remote-Texas, Remote-Utah, Sunrise, Florida. You can work from home or anywhere in the supported regions.
Is the Personal Cruise Consultant Int role at nclh full-time or part-time?
This is listed as a Full time position. It is posted as a Personal Cruise Consultant Int role in the NCL Bahamas Ltd. department at nclh.
Which team or department does the Personal Cruise Consultant Int at nclh belong to?
This Personal Cruise Consultant Int position is part of the NCL Bahamas Ltd. department at nclh. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Personal Cruise Consultant Int position at nclh?
Click the "Apply Now" button on this page. You will be redirected to nclh's official application portal hosted on workday where you can submit your application directly.
Personal Cruise Consultant Int
nclh
You'll be redirected to nclh's official application page on Workday.