Program Assistant

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

 

Department Overview: 

 

The Clinical Staff Education (CSE) Department advances quality patient care through ongoing clinical/patient education initiatives and training that aligns with the mission, vision, values, strategies, priorities and annual goals of University of Utah Health (UUH); improving the quality of patient and learner experiences and create opportunities for efficiencies. There is a shared commitment from each team member to ensure that every member of the organization, in whatever role they play, has the necessary skills, knowledge, experience, behaviors, and attitudes to safely and competently perform their job duties, and has the opportunity to grow and develop professionally and personally in support of the organization's strategic direction and priorities.

 

• This position is responsible for providing support and assisting with the overall administration and development of specific department programs.
• This position is not responsible for providing care to patients.

Location: Clinical Staff Education -HSEB

 

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

 

#AdministrativeJobs

Responsibilities

• Assists with program planning and implementation.
• Compiles, sorts, and organizes data for entry into a database, distributes program information, and conducts program research.
• Answers telephones and gives information to callers, takes messages, or transfers calls to appropriate individuals.
• Greets visitors and communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
• Responds to queries from and coordinates activities with other departments, the community, and program partners.
• Assists in the creation and distribution of program materials, forms, and general correspondence.
• May track and report on current trends to determine future program needs.
• May provide program specific training.

Knowledge / Skills / Abilities

• Demonstrated potential ability to perform the essential functions as outlined above.

• Demonstrated effective communication and human relation skills.

• Demonstrated ability to use logic and reasoning to prioritize tasks.

• Demonstrated computer skills including word processing, spreadsheet software, and database software.

• Knowledge of department's policies and procedures.

Qualifications

Qualifications

Required

• Associate's degree in a related field, or equivalency.
• Two years of related experience.

Qualifications (Preferred)

Preferred

• Bachelor's degree in a related field.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking