Project Manager - IT Services and Operations

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πŸ“ Athens, Attica, GreeceFull time

About this role

LMW HR Group is a leading human resources consulting firm committed to providing top-notch HR solutions. We are currently seeking a a highly motivated Project Manager for overseeing the daily operational execution, collaborating with project teams, and acting as the principal point of coordination and communication among stakeholders.

Responsibilities

  • Manage daily IT service delivery to ensure alignment with Service Level Agreements (SLAs) and key performance indicators (KPIs)"
  • Collaborate with support teams Β to optimize service performance, availability, and capacity and manage relationships with third-party vendors or service provider
  • Provide periodic service reports to stakeholders
  • Drive service improvements to boost efficiency, cut costs, and enhance customer satisfaction.
  • Collaborate with ITSM teams to address process, training, and policy gaps.
  • Lead and mentor teams, promoting accountability and continuous learning.

  • Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.
  • 3+ yearsΒ experience in IT service delivery, service management, or a related role.
  • Proficiency in English language is essential for this position.
  • Strong understanding of IT service management (ITSM) frameworks (ITIL certification preferred).
  • Experience with ITSM tools such as ServiceNow, Jira, or similar platforms.
  • Strong sense of responsibility, results orientation and proven ability to collaborate effectively across departments
  • Strong knowledge of IT infrastructure, networks, and enterprise systems.

Preferred Skills:

  • Possession of ITIL v3/v4 Foundation certification or a higher level certification is advantageous.
  • It is preferable to have experience in cloud computing, cybersecurity, or DevOps, along with a solid understanding of Agile and DevOps methodologies.
  • Competitive salary & benefits package.
  • Β Β  Career growth opportunities in a dynamic and expanding company.
  • Β Β  Work in a dynamic and supportive team-oriented environment.

Frequently Asked Questions

Is the salary disclosed for the Project Manager - IT Services and Operations position at Lmw?
The salary for this Project Manager - IT Services and Operations role at Lmw is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Project Manager - IT Services and Operations position at Lmw located?
This Project Manager - IT Services and Operations role at Lmw is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Project Manager - IT Services and Operations role at Lmw full-time or part-time?
This is listed as a Full time position. It is posted as a Project Manager - IT Services and Operations role at Lmw.
How do I apply for the Project Manager - IT Services and Operations position at Lmw?
Click the "Apply Now" button on this page. You will be redirected to Lmw's official application portal hosted on workable where you can submit your application directly.
When was the Project Manager - IT Services and Operations job at Lmw posted?
This Project Manager - IT Services and Operations position at Lmw was posted on Mar 7, 2025. Apply as soon as possible β€” early applications are often reviewed first.
Project Manager - IT Services and Operations
Lmw
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