Public Safety Officer

Overview

Provides public safety presence, crowd control, and public information to casino patrons, while enforcing casino rules and regulations, and deterring improper activity.

Responsibilities

• Detects and prevents violations of casino rules.
• Stays abreast of casino rules and regulations.
• Protects casino property, building, grounds, and equipment from theft, vandalism, or damage from any source.
• Protects guests and Team Members from theft and injury.
• Protects property from theft, loss, or damage while the guest or Team Member is on casino property or grounds.
• Provides escort services for guests and their property as requested or assigned.
• Escorts casino assets and Team Members as assigned.
• Patrols the designated parking areas of Chumash properties to establish a highly visible public safety presence.
• Creates a visible presence to all that enter the parking structures, or onto parking lots.
• Enforces specified rules and regulations of the gaming operation in and around the casino premises.
• Inspects packages or containers that could be used to transport alcohol, drugs, or other contraband.
• Inspects proper identification to establish proof of legal age.
• Assists the public by informing them of casino rules and regulations or directing them to others for assistance.
• Identifies conditions which may result in injury or danger to or Team Member health and safety, or which might result in damage to, or theft from the gaming enterprise, its guests and Team Members and law and reports these conditions according to existing procedure.
• Notifies appropriate supervisors or Public Safety Officers of violations of law or casino policy. Takes such steps to prevent or deter potential violations.
• Informs or apprehends violator(s) as may be necessary depending on the severity and nature of the incident or violation.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Qualifications

• High School Diploma or GED Certificate.
• One year of prior experience in a customer service position within gaming, hospitality, or service industry is preferred.
• Basic computer proficiency utilizing Microsoft applications, e-mail, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must have or obtain within 90 days of employment a valid security guard registration on file with the Bureau of Security & Investigative Services and maintain license throughout employment.
• Must have or obtain within 90 days of employment CPR certification and maintain certification throughout employment.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.
• Conceptual Thinking: Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations.
• Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
• Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
• Self-Confidence: Believing in one's capabilities; dealing confidently with increasingly challenging circumstances; reaching decisions or forming opinions, standing up for his/her interests, and handling failure constructively.

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