Operations Supervisor - Mandarin- KL (Social Media)
teleperformance
FULL TIME
Quality Assurance Analyst - Tagalog (Thailand)
teleperformance· Quality Assurance
About this role
Overview
- Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA)
- Share feedback with the agents on all people related defects (Quality Audits – CC, BC and Cc) and DSATs (Agent Related)
- Conduct training and refreshers
- Support and mentor new employees
- Help operations on key metrics performance (Sharing insights & suggest action plan)
Responsibilities
• Minimum bi-lingual proficiency and above is preferred (English).• Language proficiency in English is mandatory• Proven experience as corporate Qualit assurance or TQA• Understanding of effective Quality KRAs (Key responsibilities areas)• Willingness to keep abreast of new techniques in corporate Quality• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset• Phenomenal communication, presentation and public speaking skills• Organizational and time management abilities• Critical thinking, analytical and decision making abilities
Frequently Asked Questions
Is the salary disclosed for the Quality Assurance Analyst - Tagalog (Thailand) position at teleperformance?
The salary for this Quality Assurance Analyst - Tagalog (Thailand) role at teleperformance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Assurance Analyst - Tagalog (Thailand) position at teleperformance located?
This Quality Assurance Analyst - Tagalog (Thailand) role at teleperformance is based in TH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Quality Assurance Analyst - Tagalog (Thailand) role at teleperformance full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Quality Assurance Analyst - Tagalog (Thailand) role in the Quality Assurance department at teleperformance.
Which team or department does the Quality Assurance Analyst - Tagalog (Thailand) at teleperformance belong to?
This Quality Assurance Analyst - Tagalog (Thailand) position is part of the Quality Assurance department at teleperformance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Assurance Analyst - Tagalog (Thailand) position at teleperformance?
Click the "Apply Now" button on this page. You will be redirected to teleperformance's official application portal hosted on icims where you can submit your application directly.
When was the Quality Assurance Analyst - Tagalog (Thailand) job at teleperformance posted?
This Quality Assurance Analyst - Tagalog (Thailand) position at teleperformance was posted on Feb 7, 2025. Apply as soon as possible — early applications are often reviewed first.
Quality Assurance Analyst - Tagalog (Thailand)
teleperformance
You'll be redirected to teleperformance's official application page on icims.