Resource Navigator
mmcaa
Full Time
Resource Navigator
mmcaa· Outreach Services
About this role
General Responsibilities:
- Assist low-income individuals and families by providing a range of supportive services designed to promote economic self-sufficiency.
- Protect the privacy of customers and hold in confidence all information obtained in the course of service.
- Provide quality professional customer service at all times.
Essential Duties and Responsibilities:
- Determine eligibility of low-income households for all Community Action Center programs.
- Design an Action Plan with each program-eligible household and provide relevant resource referrals to promote self-sufficiency.
- Conduct data collection via empowOR database.
- Complete or collect all required program documentation with accuracy, consistency, and compliance.
- Attend relevant community events to support the agency programs; including evening and weekend events or meetings as needed.
- Develop and maintain positive relationships with relevant public and private authorities and service providers.
- Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors.
- Travel throughout service area as needed.
- Perform other duties as assigned.
Education and Experience Qualifications:
- Associate Degree in human services preferred.
- Experience in human services, specifically with low-income populations, preferred.
Additional Requirements:
- Bilingual preferred.
- Ability to solve practical problems and deal with a variety of situations.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or other form.
- Must have proficient computer skills (Word, Excel, Outlook, PowerPoint, & Internet)
- Demonstrated communication skills both oral and written.
- Must be highly organized and people oriented.
- Successful clearance of DHHS Central Registry and criminal history record check.
- Must have reliable transportation, valid driver’s license, provide proof of insurance, and pass MMCAA’s “Insurance Carriers” driving record review/motor vehicle check.
- Must comply with Agency smoke free and drug free policies.
- Understand the importance of daily work attendance.
Frequently Asked Questions
Is the salary disclosed for the Resource Navigator position at mmcaa?
The salary for this Resource Navigator role at mmcaa is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Resource Navigator position at mmcaa located?
This Resource Navigator role at mmcaa is based in Big Rapids, Michigan, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Resource Navigator role at mmcaa full-time or part-time?
This is listed as a Full Time position. It is posted as a Resource Navigator role in the Outreach Services department at mmcaa.
Which team or department does the Resource Navigator at mmcaa belong to?
This Resource Navigator position is part of the Outreach Services department at mmcaa. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Resource Navigator position at mmcaa?
Click the "Apply Now" button on this page. You will be redirected to mmcaa's official application portal hosted on bamboohr where you can submit your application directly.
When was the Resource Navigator job at mmcaa posted?
This Resource Navigator position at mmcaa was posted on May 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Resource Navigator
mmcaa
You'll be redirected to mmcaa's official application page on bamboohr.