Retail Assistant

screwfix· Retail Assistant/Customer Advisor
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📍 Northumberland-Hexham, UKOTHER💰 up to GBP 13/yr

About this role

Overview

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

 

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

 

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

 

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Qualifications

YOU ARE…

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!

WHAT’S IN IT FOR ME?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme - up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • Excellent training and ongoing development, we’ll also help you be the best you can be.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages!

Apply now! – Upload your CV and complete your application

 

Please note, this advert may close early if the appropriate number of applications has been reached.

 

*Our hourly rates may include a location allowance which is reviewed annually and may change.

 

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

 

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com

 

#LI-DNI 

Frequently Asked Questions

What is the salary for the Retail Assistant role at screwfix?
The listed salary for this Retail Assistant position at screwfix is up to GBP 13/yr. This is an OTHER role.
Where is the Retail Assistant position at screwfix located?
This Retail Assistant role at screwfix is based in Northumberland-Hexham, UK. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Retail Assistant role at screwfix full-time or part-time?
This is listed as a OTHER position. It is posted as a Retail Assistant role in the Retail Assistant/Customer Advisor department at screwfix.
Which team or department does the Retail Assistant at screwfix belong to?
This Retail Assistant position is part of the Retail Assistant/Customer Advisor department at screwfix. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Retail Assistant position at screwfix?
Click the "Apply Now" button on this page. You will be redirected to screwfix's official application portal hosted on icims where you can submit your application directly.
When was the Retail Assistant job at screwfix posted?
This Retail Assistant position at screwfix was posted on May 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Retail Assistant
screwfix · 💰 up to GBP 13/yr
Apply for this role ↗

You'll be redirected to screwfix's official application page on icims.