Retail Customer Service Representative
thebrick
FULL TIME
Retail Customer Service Representative
thebrick· Customer Service/Support
About this role
Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities
- Respond to customer inquiries and offer solutions in a courteous and professional manner
- Follow up with customers to identify and support their needs
- Promote customer loyalty by providing exceptional customer support
- Review and follow up on order reports on a daily basis
- Other duties as assigned
Qualifications
- Strong customer service focus
- Team oriented
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Proven ability to multitask and maintain organization
- Proficiency with computers and Microsoft Office programs
- Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick?
- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
Frequently Asked Questions
Is the salary disclosed for the Retail Customer Service Representative position at thebrick?
The salary for this Retail Customer Service Representative role at thebrick is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Retail Customer Service Representative position at thebrick located?
This Retail Customer Service Representative role at thebrick is based in Red Deer, AB, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Retail Customer Service Representative role at thebrick full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Retail Customer Service Representative role in the Customer Service/Support department at thebrick.
Which team or department does the Retail Customer Service Representative at thebrick belong to?
This Retail Customer Service Representative position is part of the Customer Service/Support department at thebrick. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Retail Customer Service Representative position at thebrick?
Click the "Apply Now" button on this page. You will be redirected to thebrick's official application portal hosted on icims where you can submit your application directly.
When was the Retail Customer Service Representative job at thebrick posted?
This Retail Customer Service Representative position at thebrick was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Retail Customer Service Representative
thebrick
You'll be redirected to thebrick's official application page on icims.