Sales Manager

Why us?

The Nines, A Luxury Collection Hotel, Portland is seeking a Sales Manager to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center, within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure’s storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character.

As part of Sage Hospitality, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations.

Job Overview

Sales Manager meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.

Responsibilities

Direct Sales & Business Development

• Execute a strategic sales plan focused on revenue generation across assigned market segments.
• Conduct targeted sales calls, site visits, networking events, and client meetings.
• Maintain reliable transportation and a valid driver's license for local sales activities.
• Develop and manage a robust pipeline of qualified prospects and opportunities.

Account Management & Client Relations

• Maximize revenue from existing accounts through proactive relationship management and account growth strategies.
• Develop meaningful relationships with key decision-makers, meeting planners, travel buyers, and community partners.
• Conduct hotel tours, site inspections, and client entertainment activities.
• Maintain detailed account profiles, trace systems, and communication records within CRM platforms.

New Business Development

• Identify and capture competitor accounts through market research, networking, industry events, and prospecting efforts.
• Follow up on all leads within 48 hours and collaborate with other Sage properties when appropriate.
• Develop and execute targeted account plans and prospecting initiatives.
• Utilize CRM, market intelligence, and lead generation tools to identify revenue opportunities.

Revenue Strategy & Forecasting                                 

• Apply revenue management principles and pricing strategies to maximize profitability.
• Participate in sales strategy meetings, forecasting discussions, and account reviews.
• Maintain an accurate revenue pipeline and provide regular updates on opportunities and market trends.
• Market Segment of Corporate with specific verticals

Product Knowledge & Market Expertise

• Maintain comprehensive knowledge of The Nines, including guest rooms, meeting space, restaurants, amenities, and competitive advantages.
• Serve as a brand ambassador for The Nines and represent the hotel with professionalism and enthusiasm.
• Stay informed on market trends, competitive activity, and local business developments.

Professionalism & Teamwork

• Manage travel and entertainment expenses responsibly.
• Demonstrate the highest levels of integrity, professionalism, and customer service.
• Foster strong working relationships across hotel departments and actively contribute to a collaborative culture.
• Maintain a professional appearance and positive attitude at all times.

Qualifications

Education/Formal Training

• High school diploma or equivalent required.
• Bachelor's degree in Hospitality, Business, Marketing, or related field preferred.

Experience

• Minimum 2 years of hotel sales, hospitality sales, or related business development experience required.
• Luxury or upper-upscale hotel experience preferred.

Knowledge/Skills

•  Strong consultative selling, negotiation, and presentation skills.
• Knowledge of hotel sales processes, revenue management principles, and forecasting.
• Experience with CRM systems, Marriott CI/TY, Microsoft Office, and sales technology platforms preferred.
• Excellent verbal and written communication skills.
• Strong organizational, time-management, and problem-solving abilities.
• Ability to manage multiple priorities and work independently.
• Ability to develop and maintain strong customer and internal relationships.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bending/kneeling - repeated bending and kneeling required while filing
• Mobility - must be able to reach all areas of hotel to assist clients.
• Occasional standing.
• Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

General office and hotel environment

Benefits

The Nines offers perks that are comparable to progressive employers. 

• Unlimited time off per Sage policy and manager approval 

• Medical, Vision, Dental and Retirement Benefits: 

• • Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit 

• • Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance 

• • Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period 

• • Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution 

• • Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA) 

• • Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage 

• • Eligible to enroll for short-term and long-term disability insurance coverage 

• • Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance 

• • WINFertility guidance for those enrolled in Sage medical plan 

• Other Benefits: 

• • All associates can enjoy our complimentary cafeteria 

• • $50 TriMet monthly subsidy or parking stipend 

• • Calm Health Application Subscription 

• • Employee assistance program 

• • Paid time off for vacation, sick time, and holidays 

• • Tuition Reimbursement of up to $2,000 per calendar year 

• • Great discounts on Hotels, Restaurants, and much more 

• • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral 

Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you. 

Salary