Senior Banker / Assistant Branch Manager

Company Description

FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry.  Our experienced placement professionals have an unparalleled understanding of our client’s business culture and candidate expectations. We expertly match our candidates talent to our clients need for any all staff levels within the credit union organization, from teller to CEO we can make it happen for you.

Job Description

Overview
Seeking an experienced bank professional with strong commercial deposit account experience to support branch operations, lead frontline staff, and deliver a high level of service to both retail and business customers.

This is a hands on role ideal for a Senior Banker ready to step into an Assistant Branch Manager position or an experienced ABM who thrives in a relationship driven, operationally strong branch environment.

What You Will Do

Commercial & Customer Relationship Support
• Open and maintain complex personal and commercial deposit accounts
• Serve as a primary point of contact for business customers with more involved banking needs
• Handle account maintenance, research, and issue resolution quickly and professionally
• Build relationships and identify opportunities to deepen customer relationships

Branch Leadership & Operations
• Support the Branch Manager with daily branch operations and staff oversight
• Coach and mentor teller and CSR team members
• Serve as a senior resource for escalated customer issues and exceptions
• Step in as branch leader when needed

Transactions & Account Services
• Process transactions including deposits, withdrawals, payments, transfers, and account maintenance
• Approve transactions within authority limits and escalate when appropriate
• Open new accounts including DDA, savings, CDs, IRAs, and commercial accounts
• Assist with overdrafts, holds, and account research

Cash, Controls & Compliance
• Maintain strong cash handling and dual control procedures
• Assist with vault, ATM, and teller line oversight
• Ensure balancing, audit readiness, and adherence to procedures
• Ensure all activity aligns with bank policies and regulatory requirements

Qualifications

• 2+ years of experience in a commercial bank environment required
• Strong experience with commercial deposit accounts and business customers
• Background in branch operations, teller line, and new accounts
• Previous experience as a Senior Banker, Lead CSR, Head Teller, or Assistant Branch Manager
• Ability to handle complex customer relationships and escalations
• Strong operational, compliance, and customer service skills

Additional Information

Why This Role
• Clear path into or continued growth within branch leadership
• High visibility role working directly with the Branch Manager
• Opportunity to work with both retail and commercial clients
• Stable, relationship focused banking environment

What We Offer:  $60K annually

BENEFITS:

• Medical Coverage
• Dental Coverage
• Prescription Drug Co-Pay
• Health Care Reimbursement
• Dependent Care Reimbursement
• Basic Life Insurance
• AD&D
• Long-term Disability
• Short-term Disability
• Paid Sick Leave
• ESOP with 401k Provisions
• Vacation and personal days
• National Holidays
• Tuition Reimbursement
• Professional Development (Banking Schools, Marketing Schools, Seminars, Etc.)