Senior Manager - Regulatory Affairs

Company Description

About Covista

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.
 

Job Description

Opportunity at a Glance

Under the general direction of the Senior Director of Regulatory Affairs, the Senior Manager, Regulatory Affairs is responsible for ensuring that all Covista advertising, marketing, public- and student-facing communications for all Covista institutions and business units are written in compliance with state and federal regulatory agency requirements. This includes ensuring that all claims made in advertising and marketing are appropriately substantiated according to Federal Trade Commission and other regulatory requirements, development of related policy and procedures, and training of both internal clients and third-party vendors. The Senior Manager also ensures that all regulatory compliance elements are embedded in day-to-day business processes and functional accountabilities for all Covista institutions and business units to support continued operation and degree-granting authority. These responsibilities are accomplished by 1) engaging business owners in all divisions to develop and implement Covista and external regulatory compliance policies, standard processes and controls; 2) developing and delivering compliance training to reinforce business unit understanding of regulations; and 3) providing timely and meaningful coaching and regulatory advice to senior leadership, management and staff at all levels of the organization. Due to the importance, high visibility of marketing, risks and potential impact related to misrepresentation, the incumbent must have the business acumen to accurately interpret often ambiguous regulations and partner with marketing and operations leaders to accept guidance on marketing practices. These activities ensure regulatory compliant, informed decision making and reinforce institutional compliance obligations touching most areas of Covista operations.

Responsibilities

• Provides primary day-to-day direction to the regulatory compliance operations team to ensure that: • advertising, marketing and enrollment materials, and all other public and student-facing communications are reviewed for compliance with Covista policies as well as state and federal regulations governing all Covista institutions and business units; • enrollment materials and catalog content are developed and revised as needed to comply with regulatory changes and accreditor requirements and that regulatory disclosure requirements are met; and • compliance responsibilities are met by every Covista institution and business unit.• establishing and maintaining effective compliance review processes and controls to ensure institutions meet applicable regulatory requirements and institutional standards.

• Is the subject matter expert for do not contact compliance; collaborates and manages the business relationship with the vendor to design and implement strategies, processes, and procedures to mitigate risk and assure compliance.

• Ensures all projects and inquiries submitted by stakeholders are reviewed and responded to timely and with a high level of quality.

• Attends implementation and other strategy meetings to provide regulatory guidance and recommendations for new growth programs and initiatives; provides consultation to senior management on the development and implementation of those strategic business decisions and new initiatives, and recommends corrective actions plans where appropriate.

• Serves on multiple work groups/implementation committees to assure operating compliance with state and accreditor regulatory requirements for new programs and other organizational projects.

• Performs due diligence for federal, state and provincial laws and regulations related to merger and acquisition activity.

• Develops regulatory compliance procedures and training required for operating the organization and its divisions in a compliant manner.

• Timely analyzes, interprets and communicates regulatory changes. Assesses operational impact, communicates and directs implementation of changes.

• Engages organizational units to identify compliance gaps through daily interactions with project teams and committees.

• Identifies areas of opportunity and develops process improvements to close gaps and when appropriate, advises management to set broad operational standards to comply with multiple state rules and regulations.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree required and Master's Degree preferred
• 8+ years minimum years of experience in regulatory assurance, compliance or licensing required.
• 2+ years of supervisory experience required.
• Experience in the education services sector highly encouraged required
• Excellent interpersonal, organizational, written and verbal communication skills.
• Excellent working knowledge of with MS Word, SharePoint, PowerPoint and Excel a must.
• Must be familiar with the standards and requirements of multiple state authorizing agencies and institutional / programmatic accreditors.
• Demonstrate the ability to establish and develop positive relationships with senior leaders and other key stakeholders.
• Must possess strong critical thinking skills to decipher regulatory requirements that may not be explicit.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80336.75 and $145077.09. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit:
  https://careers.covista.com/benefits
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation