Senior Product Manager

Company Description

QAD is a leading provider of ERP solutions purpose-built for manufacturing industries — automotive, life sciences, food & beverage, high tech, and industrial. Serving thousands of global manufacturers, QAD's Adaptive Manufacturing Cloud helps companies operate with greater precision, agility, and intelligence.

QAD's AI Platform is the domain intelligence layer that sits between the ERP and autonomous AI agents. It encodes what manufacturing data means, governs what agents are permitted to do, and makes every autonomous decision traceable and accountable — transforming QAD from a system of record into a system of action.

Job Description

We are seeking a dynamic and results-driven AI Product Manager to spearhead both internal and external AI-powered product initiatives. The ideal candidate possesses a compelling blend of strategic vision and tactical execution, with a demonstrated ability to manage the full AI product lifecycle — from ideation to delivery. In this role, you will collaborate cross-functionally with Sales, Services, Engineering, and executive leadership to define and deliver AI-driven product outcomes that align with organizational objectives and create measurable business impact.

KEY RESPONSIBILITIES

Product Planning & Roadmap

• Strategically own and maintain the product roadmap, balancing long-term vision with tactical, near-term execution.

• Synthesize business goals and customer requirements into well-defined product initiatives and actionable milestones.

• Clearly communicate roadmap progress, updates, and trade-off decisions to stakeholders at all levels of the organization.

User Story Development & Backlog Management

• Author and refine high-quality user stories, epics, and acceptance criteria within JIRA to guide development.

• Proactively manage a healthy, prioritized product backlog to ensure Engineering teams have clear and actionable work queues.

• Facilitiate sprint planning, backlog refinement, and retrospective sessions to drive continuous delivery and improvement.

Goal Setting & Outcome Ownership

• Establish and monitor SMART goals for all product initiatives to ensure alignment with broader business outcomes.

• Drive full accountability for product performance, identifying both successes and opportunities for strategic pivots.

• Define KPIs and success metrics, providing regular, data-driven reporting to leadership and key stakeholders.

Cross-functional Collaboration

• Partner with Sales and Services teams to gather market insights and customer feedback to inform the product lifecycle.

• Act as the bridge between business stakeholders and technical teams, ensuring technical feasibility and shared understanding.

• Facilitate collaborative workshops, demos, and reviews to maintain high levels of engagement and alignment across the organization.

Strategic & Tactical Execution

• Execute product strategy in alignment with corporate objectives, skillfully navigating between high-level planning and daily execution.

• Identify, assess, and proactively mitigate risks to ensure product delivery meets quality and timeline expectations.

• Champion the "voice of the customer" throughout the development process to ensure user-centric product evolution.

Qualifications

• 8-12 years of overall experience in product management with exposure to both internal-facing and external/customer-facing products.

• 5-7 years of experience in Supply chain Management, Global Trade Management would be a plus

• JIRA: Hands-on proficiency with 

• AHA!: Experience developing, managing, and prioritizing product roadmaps in 

• Demonstrated ability to write, refine, and groom user stories, epics, and acceptance criteria.

• Proven track record of setting and achieving SMART goals with measurable outcomes.

• Experience in Agile/Scrum environments; certified Scrum Product Owner (CSPO) is a plus.

SKILLS & COMPETENCIES

• Ability to see the big picture while simultaneously managing tactical priorities and day-to-day delivery.Strategic Thinking: 

• Exceptional written and verbal communication skills; able to convey complex ideas clearly to both technical and non-technical audiences.Communication: 

• Strong relationship-builder who can influence without authority and earn the trust of cross-functional stakeholders.Interpersonal Skills: 

• Skilled at balancing competing demands, making data-informed prioritization decisions that align with corporate strategy.Prioritization: 

• Highly autonomous, proactive, and resourceful — comfortable driving initiatives forward with minimal supervision.Self-Reliance: 

• Intrinsically motivated by outcomes; holds self and teams accountable to defined goals and timelines.Goal-Oriented: 

• Natural team player with experience working closely with Sales and Services teams to incorporate market feedback into the product lifecycle.Collaboration: 

TOOLS & TECHNOLOGIES

• Product Management: AHA! (roadmapping & strategy), JIRA (backlog & sprint management)

• Collaboration: Confluence, Slack, Microsoft Teams, Google or similar

• Documentation: Proficiency in creating clear product specs, PRDs, and stakeholder presentations

WHAT SUCCESS LOOKS LIKE

• A well-maintained, clearly communicated product roadmap that reflects both strategic priorities and tactical commitments.

• A healthy, groomed backlog with user stories that engineering teams can execute with confidence.

• SMART goals that are consistently met or exceeded, with transparent reporting on outcomes.

• Strong cross-functional partnerships with Sales and Services that actively inform product direction.

• A culture of accountability, collaboration, and continuous improvement within the product team.

Additional Information

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.