Service Supervisor (Gilmore/Rempapa)

Oue Restaurants Pte Ltd· Gilmore & Damian D'Silva
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📍 Singapore, Singapore, SingaporeFull time

About this role

  • Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings.
  • Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up
  • Manage and operate POS systems, including all card and cash transactions
  • Assist in taking guest orders, recommending menu specialties, and upselling promotions
  • Check and ensure bills’ accuracy before printing it for guests.
  • Balance cash floats at the start and end of each shift, maintaining financial integrity.
  • Set up tables and service areas according to SOP
  • Assist in clearing tables and dishes from the dining area and side stations
  • Support the team and attend to guest inquiries/feedback politely and professionally
  • Assist in beverage preparation and support daily kitchen operations.
  • Follow and ensure appropriate personal hygiene and sanitation procedures are met
  • Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition before being handed to guests
  • Handle delivery platform apps and process orders promptly and effectively
  • Any other duties as assigned by Management
  • At least 2 years of work experience as a Captain or Supervisor in Asian culinary.
  • Excellent communication skills; verbally and in writing.
  • Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy.
  • A team player to work collaboratively in a team environment.
  • Positive “can-do” attitude, motivated, passionate.
  • Ability to work in a fast-paced environment.
  • Proficiency in POS systems and online booking systems (I.e., Chope).
  • Willingness to work shift hours, weekends, and public holidays.
  • Annual Leave, Family Care Leave, Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

Frequently Asked Questions

Is the salary disclosed for the Service Supervisor (Gilmore/Rempapa) position at Oue Restaurants Pte Ltd?
The salary for this Service Supervisor (Gilmore/Rempapa) role at Oue Restaurants Pte Ltd is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Supervisor (Gilmore/Rempapa) position at Oue Restaurants Pte Ltd located?
This Service Supervisor (Gilmore/Rempapa) role at Oue Restaurants Pte Ltd is based in Singapore, Singapore, Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Supervisor (Gilmore/Rempapa) role at Oue Restaurants Pte Ltd full-time or part-time?
This is listed as a Full time position. It is posted as a Service Supervisor (Gilmore/Rempapa) role in the Gilmore & Damian D'Silva department at Oue Restaurants Pte Ltd.
Which team or department does the Service Supervisor (Gilmore/Rempapa) at Oue Restaurants Pte Ltd belong to?
This Service Supervisor (Gilmore/Rempapa) position is part of the Gilmore & Damian D'Silva department at Oue Restaurants Pte Ltd. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Supervisor (Gilmore/Rempapa) position at Oue Restaurants Pte Ltd?
Click the "Apply Now" button on this page. You will be redirected to Oue Restaurants Pte Ltd's official application portal hosted on workable where you can submit your application directly.
When was the Service Supervisor (Gilmore/Rempapa) job at Oue Restaurants Pte Ltd posted?
This Service Supervisor (Gilmore/Rempapa) position at Oue Restaurants Pte Ltd was posted on May 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Supervisor (Gilmore/Rempapa)
Oue Restaurants Pte Ltd
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