Service Technician

topcon· Topcon Solutions, Inc.
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Full timeTopcon Solutions, Inc.

About this role

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).


We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.


Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.

To  learn more about Topcon career opportunities go to  www.topconcareers.com.

Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.  
 

Summary: Provide technical support to customers and end-users of our products. Perform product bench analysis/diagnosis and repairs. Primary duties include troubleshooting and repairing products. Supports and responds to hardware questions from customers.

Essential Duties and Responsibilities:

  • Diagnose, test, troubleshoot, and perform bench repairs on returned products.

  • Assist customers with the operation and troubleshooting of products.

  • Communicate with customers over the phone or via e-mail providing technical support.

  • Process customer orders, assist customers with parts requests/orders, enter information, bill out work performed, maintain service log and other departmental records.

  • Calibrate and clean products.

  • Perform other duties as required.

Requirements and skills:

  • A.S. or equivalent in Electronics-related experience or technical training

  • Able to read and interpret schematics.

  • Working knowledge of basic test equipment, meters, oscilloscopes and digital multimeters.

  • Knowledge of soldering.

  • General working knowledge of computer applications in Microsoft Office and customer order entry in an ERP system

  • Excellent customer service skills

  • Strong organizational skills

Physical Requirements 

Able to lift 50 lbs. 

Working Conditions 

Inside.  730 AM to 430 PM M-F 

Frequently Asked Questions

Is the salary disclosed for the Service Technician position at topcon?
The salary for this Service Technician role at topcon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Technician position at topcon located?
This Service Technician role at topcon is based in Bristol, PA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Technician role at topcon full-time or part-time?
This is listed as a Full time position. It is posted as a Service Technician role in the Topcon Solutions, Inc. department at topcon.
Which team or department does the Service Technician at topcon belong to?
This Service Technician position is part of the Topcon Solutions, Inc. department at topcon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Technician position at topcon?
Click the "Apply Now" button on this page. You will be redirected to topcon's official application portal hosted on workday where you can submit your application directly.
Service Technician
topcon
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You'll be redirected to topcon's official application page on Workday.