Technical Customer Support Representative
peraton
🌍 RemoteFULL TIME
Slovenian Customer Support Representative
Speakit· Slovenian
About this role
Are you a fluent Slovenian speaker looking for a dynamic role in customer support?
We are seeking a Customer Support Representative to deliver exceptional service to our growing customer base. This is your chance to join a professional team dedicated to providing top-notch customer experiences and driving customer satisfaction.
- Work from Home in Slovenia with occasional visits to the office in Ljubljana
- Onsite at the Project’s premises in Ljubljana
Responsibilities
- Build and maintain strong customer relationships through outbound and inbound communication (voice, email, social media, and video calls).
- Assist customers with troubleshooting, ordering, and product usage queries.
- Provide accurate and timely after-call notes in English using CRM systems.
- Actively promote company products and services through upselling and cross-selling to drive customer satisfaction and retention.
- Address and resolve customer concerns with speed and professionalism.
- Leverage data insights to proactively engage customers, improving outcomes and success rates.
- Collaborate with internal teams to advocate for the customer and enhance service quality.
- Native proficiency in Slovenian
- Advanced (B2) level in English (oral and written)
- Excellent communication and presentation skills
- Strong problem-solving abilities and experience managing customer expectations
- Experience in de-escalating scenarios and ensuring positive outcomes
- Team-oriented with a proactive attitude
What you'll gain:
- Work from home
- Competitive salary package
- Monthly performance bonuses
- Comprehensive training by certified instructors
- Multicultural work environment
Frequently Asked Questions
Is the salary disclosed for the Slovenian Customer Support Representative position at Speakit?
The salary for this Slovenian Customer Support Representative role at Speakit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Slovenian Customer Support Representative job at Speakit remote?
Yes, this Slovenian Customer Support Representative position at Speakit is remote, with team members based in Slovenia, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Slovenian Customer Support Representative role at Speakit full-time or part-time?
This is listed as a Full time position. It is posted as a Slovenian Customer Support Representative role in the Slovenian department at Speakit.
Which team or department does the Slovenian Customer Support Representative at Speakit belong to?
This Slovenian Customer Support Representative position is part of the Slovenian department at Speakit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Slovenian Customer Support Representative position at Speakit?
Click the "Apply Now" button on this page. You will be redirected to Speakit's official application portal hosted on workable where you can submit your application directly.
When was the Slovenian Customer Support Representative job at Speakit posted?
This Slovenian Customer Support Representative position at Speakit was posted on Jan 27, 2025. Apply as soon as possible — early applications are often reviewed first.
Slovenian Customer Support Representative
Speakit
You'll be redirected to Speakit's official application page on workable.