System/Network Technician
customcomputerspecialists
System/Network Technician
customcomputerspecialists· Onsite Services
About this role
We are a growing IT company; a great place to start and grow your career!
CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.
We are seeking a hands-on and customer-focused System/Network Technician to support a large-scale workstation and network initiatives within a medical college and research institution environment. This role is responsible for assisting with workstation migrations, network connectivity troubleshooting, wireless and wired surveys, and post-migration technical support across campus locations.
The ideal candidate is technically strong, highly organized, and comfortable working directly with end users in fast-paced and highly visible environments. This position requires strong troubleshooting abilities, professionalism, and a commitment to delivering excellent customer service.
Salary: $45,000-$53,000
What You’ll Do
- Conduct wired network surveys and document workstation environments across campus
- Support migration of desktops, laptops, and network-connected devices
- Perform wireless surveys and assist with wireless connectivity troubleshooting
- Provide post-migration technical support to staff and administrators
- Diagnose, document, and resolve hardware, software, and network-related issues
- Troubleshoot wired and wireless network access and connectivity problems
- Monitor, manage, and update tickets within the ticketing system
- Provide in-person deskside support for hardware and software issues
- Follow up on completed tickets to ensure customer satisfaction
- Support Microsoft Office applications in both Windows and Mac environments
- Build positive relationships with end users while delivering white-glove support
- Maintain professionalism when supporting frustrated or escalated users
- Participate in campus-wide walkthroughs, surveys, and migration activities
- Perform additional job-related duties as assigned
What You Bring
- Experience in hardware and network support
- Strong troubleshooting experience with desktops, laptops, and network-connected devices
- Understanding of wireless networking and wireless device connectivity
- Experience troubleshooting wired and wireless network issues
- Strong customer service and interpersonal communication skills
- Ability to accurately document technical issues and resolutions
- Excellent organizational and time management skills
- Ability to work independently and remain active throughout campus environments
- Strong work ethic and attention to detail
- Proficiency with Microsoft Office Suite in both Windows and Mac environments
Preferred Qualifications
- CompTIA Network+ Certification
- CCNA Certification
- Experience working in healthcare, higher education, or research environments
#IND
CCS Offers:
- Competitive salaries
- Comprehensive benefits including:
- Medical and dental plans
- Company paid vision and short and long term disability plans
- Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
- 401K with employer match
- Tuition reimbursement
- Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
- Company paid life Insurance
- Paid holidays and vacation
- Technical certification gift card rewards program
Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success! We are great place to start your IT career!
EEO Statement:
Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.
Frequently Asked Questions
Is the salary disclosed for the System/Network Technician position at customcomputerspecialists?
The salary for this System/Network Technician role at customcomputerspecialists is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the System/Network Technician position at customcomputerspecialists located?
This System/Network Technician role at customcomputerspecialists is based in Bronx, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the System/Network Technician at customcomputerspecialists belong to?
This System/Network Technician position is part of the Onsite Services department at customcomputerspecialists. See the full job description for more information about the team structure and responsibilities.
How do I apply for the System/Network Technician position at customcomputerspecialists?
Click the "Apply Now" button on this page. You will be redirected to customcomputerspecialists's official application portal hosted on greenhouse where you can submit your application directly.
When was the System/Network Technician job at customcomputerspecialists posted?
This System/Network Technician position at customcomputerspecialists was posted on May 19, 2026. Apply as soon as possible — early applications are often reviewed first.
System/Network Technician
customcomputerspecialists
You'll be redirected to customcomputerspecialists's official application page on Greenhouse.