Team Operations Manager - Supercell (Fixed‑Term Contract to Jan 2028)

About BLAST

At BLAST, we’re all about creating extraordinary live and digital experiences — from arena-packing esports tournaments to unforgettable content that engages fans around the globe. We Make It Bold by challenging the norm and delivering fresh, creative formats that redefine what’s possible in the industry. We Make It Together by building close, collaborative partnerships with world-leading game publishers and brands to produce truly world-class results. And we Make It Happen by bringing energy, precision, and a problem-solving mindset to everything we do — across games like Counter-Strike, DOTA 2, Rainbow Six Siege, Rocket League, and Fortnite.

If you thrive in a fast-paced, collaborative environment and share our passion for pushing boundaries, we’d love to hear from you.

The team

You will be working in the Team Relations department as the manager directly responsible for the Supercell ecosystem - in close collaboration with other departments to deliver on the player/team experience from beginning to end. Within the Team Operations department, managers of each ecosystem work together to support each other across our titles where workload and schedules align. You would be reporting to the Senior Team Operations Manager for regular updates, and support.

Our culture is outgoing, relaxed and welcoming, valuing great communication and attention to detail. We highly value the input of everyone on the team and are not afraid of having discussions on everything from ideas to process and way of working. We always want to improve and learn new things, and want you to always share your opinion. While we do sometimes work to tight deadlines, our main objective is that everyone enjoys being part of the team at BLAST.

The role

The Team Operations Manager plays a key role in the Supercell Ecosystem. Delivering on both a practical operational level and building relationships with the teams and players. 

In the role you will be responsible for planning the team's journey from start to end and making sure they are well informed and prepared for the tournament ahead.

Responsibilities 

• Oversee the recruitment and daily performance of Freelance Player Managers while on-site during events.
• Provide comprehensive on-site coordination for both players and team organizations.
• Logistical planning including the tracking and booking of travel and lodging.
• Supervise and reconcile team-related chargeback expenses and prize money payments.
• Manage and update the participation obligations and requirements for all participating teams.
• Deliver precise and punctual team communications regarding requirements, obligations, logistics and planning.
• Facilitate Discord support for co-streamers and local language communities.
• Collaborate with ecosystem partners to enhance the overall player journey and product integration.

Essential

• Experience with player management and/or event management

Desirable

• Knowledge of Braw Stars and the Supercell universe 

Location

• London or Copenhagen

Benefits DK

• Enhanced parental leave
• Pension and Health Insurance
• Awesome new office in the centre of Copenhagen
• Team building and social events
• Lunch, snacks and sodas
• Company trips (2024 we all went to Barcelona, 2026 we took a trip to Berlin and had a BLAST!)
  

Benefits UK

• Enhanced parental leave
• Pension and Health Insurance
• Awesome central office in the centre of London
• Team building and social events
• Team breakfasts, snacks and sodas
• Company trips (2024 we all went to Barcelona, 2026 we took a trip to Berlin and had a BLAST!)