Solution Support Representative
ntst
Full time
Technical Enablement Lead-(Onsite) Overland Park, KS
ntst· Netsmart Technologies, Inc.
About this role
The Technical Enablement Lead partners with Cloud, DevOps, and AI leaders to align learning priorities with evolving platform and business needs. This role ensures learning experiences reflect how engineering teams actually work, while collaborating with the Associate Development (AD) team to design and deliver scalable, enterprise-wide solutions.
This will be an onsite role in our Overland Park, KS office location.
This will be an onsite role in our Overland Park, KS office location.
Key Responsibilities
Capability Insight & Alignment
Partner with engineering and technology leaders to identify and prioritize key skill needs aligned to platform strategy and business goals
Contribute perspective on role-based capabilities informed by input from technical SMEs and evolving organizational needs
Maintain a working understanding of trends in cloud, DevOps, and AI to inform ongoing capability discussions
Help align leadership on what skills matter most as the organization continues to evolve
Content Input & Practical Relevance
Provide informed input on learning content to ensure it reflects real-world application and practical use
Collaborate with engineers, architects, and SMEs to incorporate relevant examples, use cases, and workflows
Identify gaps in existing content and partner with the Associate Development team to address them
Ensure learning materials are grounded in how teams actually build, deploy, and operate solutions
This role informs and validates content relevance; the Associate Development team designs and builds.
Learning Design Partnership
Partner closely with the Associate Development team to contribute perspective on learning pathways and curricula
Provide input on whether proposed learning experiences align with how capability is built in practice
Offer constructive feedback to improve clarity, relevance, and applicability of learning solutions
Advocate for learning priorities tied directly to business outcomes and engineering needs
Business Integration & Adoption
Act as a connector between engineering teams and the Associate Development team to ensure alignment on priorities
Promote adoption of learning solutions by reinforcing relevance to day-to-day work
Gather feedback from teams to continuously improve learning effectiveness
Contribute to defining meaningful indicators of capability growth and skill progression
Stakeholder Collaboration
Build strong partnerships with engineering, cloud, security, and technology leaders
Communicate technical learning needs clearly to both technical and non-technical audiences
Translate complex technical concepts into actionable, business-aligned learning priorities
Ensure the engineering organization has a clear and consistent voice in capability discussions
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
Frequently Asked Questions
Is the salary disclosed for the Technical Enablement Lead-(Onsite) Overland Park, KS position at ntst?
The salary for this Technical Enablement Lead-(Onsite) Overland Park, KS role at ntst is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Enablement Lead-(Onsite) Overland Park, KS position at ntst located?
This Technical Enablement Lead-(Onsite) Overland Park, KS role at ntst is based in Overland Park, KS. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Enablement Lead-(Onsite) Overland Park, KS role at ntst full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Enablement Lead-(Onsite) Overland Park, KS role in the Netsmart Technologies, Inc. department at ntst.
Which team or department does the Technical Enablement Lead-(Onsite) Overland Park, KS at ntst belong to?
This Technical Enablement Lead-(Onsite) Overland Park, KS position is part of the Netsmart Technologies, Inc. department at ntst. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Enablement Lead-(Onsite) Overland Park, KS position at ntst?
Click the "Apply Now" button on this page. You will be redirected to ntst's official application portal hosted on workday where you can submit your application directly.
Technical Enablement Lead-(Onsite) Overland Park, KS
ntst
You'll be redirected to ntst's official application page on Workday.