Technical Sales Support Specialist
Infopro Digital Services Limited
Full time
Technical Sales Support Specialist
balfour· Information Technology
About this role
POSITION SUMMARY: Provide direct support to the Publishing Account Executive team, sales reps and yearbook customers by assisting them with using the Company’s proprietary publishing programs, providing software support and troubleshooting technical inquiries.
ESSENTIAL POSITION FUNCTIONS:
- Train and learn company proprietary publishing software (e-mail, StudioBalfour, Encore, etc.)
- Work closely with and communicate daily with account executive team to assist with the completion of yearbook projects.
- Use proprietary software to set up, upload files and specified content, and flow pages in preparation of printing process.
- Respond to customer inquiries.
- Coordinate system updates as needed.
EDUCATION/EXPERIENCE:
- Bachelors degree in computer science or related field required.
- Experience in a similar position providing technical support.
- Advanced proficiency with Microsoft Office Suite, Adobe Creative Suite, and Google.
- Knowledge of graphics and multimedia software a definite plus.
- Customer service/account management background.
- English/Spanish bilingual written and verbal required.
Frequently Asked Questions
Is the salary disclosed for the Technical Sales Support Specialist position at balfour?
The salary for this Technical Sales Support Specialist role at balfour is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Sales Support Specialist position at balfour located?
This Technical Sales Support Specialist role at balfour is based in Merida, Merida, Mexico. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Sales Support Specialist role at balfour full-time or part-time?
This is listed as a Part Time position. It is posted as a Technical Sales Support Specialist role in the Information Technology department at balfour.
Which team or department does the Technical Sales Support Specialist at balfour belong to?
This Technical Sales Support Specialist position is part of the Information Technology department at balfour. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Sales Support Specialist position at balfour?
Click the "Apply Now" button on this page. You will be redirected to balfour's official application portal hosted on bamboohr where you can submit your application directly.
When was the Technical Sales Support Specialist job at balfour posted?
This Technical Sales Support Specialist position at balfour was posted on Jan 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Sales Support Specialist
balfour
You'll be redirected to balfour's official application page on bamboohr.