Trades Dispatcher
cuunderconstruction
Full Time
Trades Dispatcher
blazeair· Dispatch
About this role
Overview
|Stability| Competitive Weekly Pay + Benefits | Growth Opportunities + Training|
Looking to TRADE UP to a better opportunity? Blaze Heating, Cooling, Electrical Plumbing Generators is looking to find the best Dispatcher in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team!
What we offer:
- Weekly Pay & Paid Training
- Medical, Dental, Vision Insurance
- Health Savings Account
- Short & Long Term Disability
- Company Paid Life Insurance
- PTO including vacation and holiday
- Matching 401(k) + ROTH IRA
- On-going training & development, plus growth opportunities
What you will do:
- Schedule and dispatch technicians to service calls, maintenance appointments, and emergency repairs.
- Prioritize service requests based on urgency and technician availability.
- Monitor and adjust schedules to ensure optimal efficiency and productivity.
- Receive and respond to customer inquiries, complaints, and service requests via phone, email, and other communication channels.
- Provide customers with information about service availability, estimated arrival times, and any potential delays.
- Follow up with customers to ensure satisfaction and address any further needs or concerns.
- Inform customers of the status of their service calls and any changes to scheduled appointments.
- Maintain accurate records of service calls, customer interactions, and technician activities.
- Enter data into the company's dispatch and customer management systems.
- Generate and distribute reports on service performance, technician productivity, and customer satisfaction.
What you will need:
2+ years of dispatch experience
2+ years of customer service experience
- Service Titan experience preferred
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Problem-solving skills and the ability to work under pressure.
Attention to detail and accuracy.
The capacity to function both individually and collaboratively is essential.
Schedule: Full-time, Flexible Generally 8-5 with some weekend and 5-8 ad hoc basis
Posted Min Pay Rate
USD $23.00/Hr.Posted Max Pay Rate
USD $28.00/Hr.Frequently Asked Questions
What is the salary for the Trades Dispatcher role at blazeair?
The listed salary for this Trades Dispatcher position at blazeair is USD 23–28/yr. This is an FULL TIME role.
Where is the Trades Dispatcher position at blazeair located?
This Trades Dispatcher role at blazeair is based in Wilmington, NC, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Trades Dispatcher role at blazeair full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Trades Dispatcher role in the Dispatch department at blazeair.
Which team or department does the Trades Dispatcher at blazeair belong to?
This Trades Dispatcher position is part of the Dispatch department at blazeair. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Trades Dispatcher position at blazeair?
Click the "Apply Now" button on this page. You will be redirected to blazeair's official application portal hosted on icims where you can submit your application directly.
When was the Trades Dispatcher job at blazeair posted?
This Trades Dispatcher position at blazeair was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Trades Dispatcher
blazeair · 💰 USD 23–28/yr
You'll be redirected to blazeair's official application page on icims.