Manager, Alumni Social Media
Covista
Full time
Turkish Social Media Customer Delight Representative - Lisbon
Speakit· Turkish
About this role
Become a member of our ambitious and motivated support team. Ensure customer satisfaction by representing one of the world’s most recognizable companies and supporting their business.
Our client is one of the world’s leading companies in the field of Social Media and wants you to be part of its team.
Responsibilities
- Provide support to high-level clients to help them grow across multiple channels – chat, email and phone
- Support and expand the self-serve advertising base for clients in the online and digital advertising domain
- Provide pre and post-sales support for all self-service products
- Provide product and tool support to enhance clients’ experience
- Identify and solve problems technical bugs and ad delivery issues
- Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions
- Provide vital product insights and feedback from our customers to engineering.
- Native-level written and verbal communication skills in Turkish
- Good knowledge of English (B2 level) is required
- Computer skills (basic skills mandatory, advanced skills like coding preferential)
- Good analytic skills and logical thinking
- Excellent communication skills: verbal, written, and listening skills
- Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform
- Ability to multitask and work under pressure
- Availability Monday to Sunday, including rotating weekends
- EU citizenship or work permit for Portugal.
- Possibility of cooperation with leaders in various industries
- Stable work and career progression
- Investment in training and personal development
- Health Insurance since day one in the company; Possibility to live in one of our apartments
- Initial flight expenses refund
- Annually complementary return flight to your home country (within Europe)
- Free Portuguese language courses, sports activities and organized events
- Monthly and Quarterly Bonus
Frequently Asked Questions
Is the salary disclosed for the Turkish Social Media Customer Delight Representative - Lisbon position at Speakit?
The salary for this Turkish Social Media Customer Delight Representative - Lisbon role at Speakit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Turkish Social Media Customer Delight Representative - Lisbon position at Speakit located?
This Turkish Social Media Customer Delight Representative - Lisbon role at Speakit is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Turkish Social Media Customer Delight Representative - Lisbon role at Speakit full-time or part-time?
This is listed as a Full time position. It is posted as a Turkish Social Media Customer Delight Representative - Lisbon role in the Turkish department at Speakit.
Which team or department does the Turkish Social Media Customer Delight Representative - Lisbon at Speakit belong to?
This Turkish Social Media Customer Delight Representative - Lisbon position is part of the Turkish department at Speakit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Turkish Social Media Customer Delight Representative - Lisbon position at Speakit?
Click the "Apply Now" button on this page. You will be redirected to Speakit's official application portal hosted on workable where you can submit your application directly.
When was the Turkish Social Media Customer Delight Representative - Lisbon job at Speakit posted?
This Turkish Social Media Customer Delight Representative - Lisbon position at Speakit was posted on May 29, 2024. Apply as soon as possible — early applications are often reviewed first.
Turkish Social Media Customer Delight Representative - Lisbon
Speakit
You'll be redirected to Speakit's official application page on workable.