Captain (Osteria Mozza)

Oue Restaurants Pte Ltd· Osteria Mozza
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📍 Singapore, Singapore, SingaporeFull time

About this role

As a Service Captain, this role delivers prompt, courteous, and high‑quality service while taking ownership of assigned stations to ensure smooth service flow and guest satisfaction. The position needs strong menu knowledge, basic beverage understanding, and the ability to address guest needs and feedback professionally. Working closely with the wider team, the role upholds service, hygiene, and safety standards to support a positive dining experience.

RESPONSIBILITIES

  • Responsible for point of contact between guests and the restaurant through delivering prompt and quality service in a positive, polite and professional manner.
  • Take ownership of assigned service stations, ensuring smooth table progression, pacing, and guest satisfaction throughout the meal.
  • Monitor guest experience within the station and proactively address service needs.
  • Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.
  • Possess basic wine and beverage knowledge to confidently support recommendations and escalate complex enquiries to senior team members.
  • Respond promptly and effectively to guest requests and seek guidance from Restaurant Manager if necessary.
  • Serve as a role model on the floor by demonstrating high service standards, professionalism, and teamwork - based on established standards and guidelines.
  • Handle minor guest feedback or concerns professionally and escalate more complex issues to the Supervisor or Manager.
  • Report and manage any accidents or incidents promptly in consultation with the Manager.
  • Perform daily tasks, including opening and closing duties with efficiency and effectiveness.
  • Maintain and ensure the dining area is clean and organized at all times.
  • Maintain a positive network and support work collaboratively with other teams (kitchen, bar, host, stewarding) to ensure smooth daily operations.
  • Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
  • Any other duties assigned by the management.
  • 1 year of experience in a similar role, in a celebrity‑chef restaurant, with a desire to continue growing professionally.
  • A motivated and committed attitude, approaching each task with enthusiasm and openness to learning new skills and knowledge to continuously improve.
  • Flexibility and a positive mindset, with the ability to adapt quickly to changing needs.
  • A strong team‑oriented approach, showing cooperation, respect, and support for colleagues.
  • Possess an outgoing and engaging personality
  • Flexibility and commitment to work shift hours, weekends, and public holidays.
  • Annual Leave, Family Care Leave & Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

Frequently Asked Questions

Is the salary disclosed for the Captain (Osteria Mozza) position at Oue Restaurants Pte Ltd?
The salary for this Captain (Osteria Mozza) role at Oue Restaurants Pte Ltd is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Captain (Osteria Mozza) position at Oue Restaurants Pte Ltd located?
This Captain (Osteria Mozza) role at Oue Restaurants Pte Ltd is based in Singapore, Singapore, Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Captain (Osteria Mozza) role at Oue Restaurants Pte Ltd full-time or part-time?
This is listed as a Full time position. It is posted as a Captain (Osteria Mozza) role in the Osteria Mozza department at Oue Restaurants Pte Ltd.
Which team or department does the Captain (Osteria Mozza) at Oue Restaurants Pte Ltd belong to?
This Captain (Osteria Mozza) position is part of the Osteria Mozza department at Oue Restaurants Pte Ltd. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Captain (Osteria Mozza) position at Oue Restaurants Pte Ltd?
Click the "Apply Now" button on this page. You will be redirected to Oue Restaurants Pte Ltd's official application portal hosted on workable where you can submit your application directly.
When was the Captain (Osteria Mozza) job at Oue Restaurants Pte Ltd posted?
This Captain (Osteria Mozza) position at Oue Restaurants Pte Ltd was posted on Apr 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Captain (Osteria Mozza)
Oue Restaurants Pte Ltd
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