Client Officer - Sango - otta

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📍 OG📍 Ota📍 Ota, OG, Nigeria📍 ngFull time

About this role

Company Description

Lendha is a financial technology company that is creating a credit-led financial operating system for SMEs in Africa

Job Description

  • Manage the debt collection processes and work with analysts to develop, recommend, and enact payment plans to eliminate client debt in an agreed timeframe aligned with Lendha’s collections policy.
  • Debt Settlements: Accurately maintain client records and manage all past due accounts and determine the appropriate collection action to be taken for each individual client. Collect delinquent accounts by contacting customers via telephone, email, and visiting the place of business. Compile daily, weekly, and monthly reports on the status of delinquent accounts, collection activity, and accounts receivable status. Report progress of collections to Supervisor, make recommendations for next steps and write-offs.
  • Customer Acquisition: Present, promote and sell Lendha’s products using solid negotiations to existing and prospective clients across relevant sectors, including but not limited to companies in the e-commerce, consumer goods, healthcare, and financial services industries.
  • Loan Portfolio Growth. Support the evaluation of loans given to customers by ensuring that credit appraisals are completed properly and uphold monitoring of accounts to identify outstanding debts. Review terms of contract and service with client and clearly communicate various payment options. Work cooperatively with other departments to best determine how to balance both the customer's and Lendha's needs.

Qualifications

  • Bachelors Degree or Higher National Diploma in any discipline from accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
  • Good relationship and communication skills with strong team spirit 
  • Strong analytical skills 
  • Good computer skills 
  • Real motivation to work and grow in a performance based environment
  • Taste for fieldwork 

ADDITIONAL KNOWLEDGE / SKILLS REQUIRED

  • Practical knowledge of micro / small / medium businesses 
  • Knowledge of microfinance bank sector is an advantage
  • Good writing skills 
  • Knowledge of the major local languages
  • Lives in Sango Otta axis

Additional Information

Benefits and Perks

  • HMO and other statutory benefits.
  • Join a young, passionate, hungry and growing team of entrepreneurs & facilitators
  • Flexible working hours.

Frequently Asked Questions

Is the salary disclosed for the Client Officer - Sango - otta position at lendha?
The salary for this Client Officer - Sango - otta role at lendha is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Officer - Sango - otta position at lendha located?
This Client Officer - Sango - otta role at lendha is based in OG, Ota, Ota, OG, Nigeria, ng. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Officer - Sango - otta role at lendha full-time or part-time?
This is listed as a Full time position. It is posted as a Client Officer - Sango - otta role at lendha.
How do I apply for the Client Officer - Sango - otta position at lendha?
Click the "Apply Now" button on this page. You will be redirected to lendha's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Officer - Sango - otta job at lendha posted?
This Client Officer - Sango - otta position at lendha was posted on Nov 14, 2024. Apply as soon as possible — early applications are often reviewed first.
Client Officer - Sango - otta
lendha
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