Italian Customer Advisor
Speakit
🌍 RemoteFull time
Dutch Customer Care Advisor for Fashion Retail
Speakit· Dutch
About this role
On behalf of our client, we are looking for a skilled Dutch Customer Support Specialist to join a fast-paced team!
We are looking for a motivated Dutch-speaking Customer Care Advisor to join the team of a leading international fashion retailer. In this role, you will be the voice of the brand for our Dutch-speaking customers, ensuring every interaction reflects our commitment to simplicity, quality, and exceptional service. Whether by email, chat, or phone, you will help customers with care and efficiency, making their shopping experience seamless and enjoyable.
Key Responsibilities
- Respond quickly and professionally to customer inquiries across email, chat and phone
- Provide clear information about our products, services, and policies
- Resolve complaints with empathy and efficiency, escalating only when needed
- Support customers with orders, returns, and exchanges following company guidelines
- Keep customer information accurate and secure
- Identify recurring issues and share feedback to improve processes and the overall customer experience
- Native or fluent level of Dutch, plus good English skills
- Experience in customer service is an advantage
- Strong problem-solving skills and adaptability in a fast-paced environment
- Empathy, patience, and a genuine customer-first mindset
- Flexibility to work shifts, including evenings and weekends
- Competitive salary
- Monthly performance bonus
- Monthly meal voucher
- Private Medical Insurance
- Work remotely for all over Greece
- Structured training and clear opportunities for career development
- A chance to grow with a global brand that values teamwork, diversity, and simplicity
Frequently Asked Questions
Is the salary disclosed for the Dutch Customer Care Advisor for Fashion Retail position at Speakit?
The salary for this Dutch Customer Care Advisor for Fashion Retail role at Speakit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Dutch Customer Care Advisor for Fashion Retail job at Speakit remote?
Yes, this Dutch Customer Care Advisor for Fashion Retail position at Speakit is remote, with team members based in Athens, Attica, Greece, TELECOMMUTE. You can work from home or anywhere in the supported regions.
Is the Dutch Customer Care Advisor for Fashion Retail role at Speakit full-time or part-time?
This is listed as a Full time position. It is posted as a Dutch Customer Care Advisor for Fashion Retail role in the Dutch department at Speakit.
Which team or department does the Dutch Customer Care Advisor for Fashion Retail at Speakit belong to?
This Dutch Customer Care Advisor for Fashion Retail position is part of the Dutch department at Speakit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dutch Customer Care Advisor for Fashion Retail position at Speakit?
Click the "Apply Now" button on this page. You will be redirected to Speakit's official application portal hosted on workable where you can submit your application directly.
When was the Dutch Customer Care Advisor for Fashion Retail job at Speakit posted?
This Dutch Customer Care Advisor for Fashion Retail position at Speakit was posted on Sep 9, 2025. Apply as soon as possible — early applications are often reviewed first.
Dutch Customer Care Advisor for Fashion Retail
Speakit
You'll be redirected to Speakit's official application page on workable.