Food & Beverage Associate

Overview

About Holiday Inn Dubai Village Circle:

Situated in the vibrant Jumeirah Village Circle, Holiday Inn Hotel offers guests a modern retreat with easy access to Dubai’s attractions, including Dubai Marina and Mall of the Emirates. The hotel features 349 spacious rooms and suites, a refreshing outdoor pool, Rayya Wellness Spa, and a fully equipped fitness centre. Dining options include Urban Eatery for local and international cuisine and Risen Café for artisanal coffee and pastries. Guests also enjoy exclusive access to Soluna Restaurants & Beach Club on The Palm Jumeirah, providing both dining and beachside relaxation. Holiday Inn Hotel combines comfort and convenience, making it a perfect base for business and leisure travellers alike.

About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

Job Description

Job Purpose:

The Food and Beverage Associate will be responsible for ensuring that all guests have a positive and memorable dining experience at the establishment. This includes taking orders, serving food and drinks, and ensuring that guests have an enjoyable experience.

Key Responsibilities:

• Welcome guests as they arrive, introduce yourself, and take their orders.
• Serve food and drinks to guests, ensuring that each order is prepared correctly and delivered in a timely manner.
• Respond to guest requests and ensure that all special requests are met.
• Check in with guests during their meal to ensure that they are satisfied with the food, service, and atmosphere.
• Maintain a clean and organized dining area, including setting up tables and chairs, sweeping and mopping floors, and cleaning dishes and utensils.
• Handle payments, including processing credit card transactions, making change, and providing receipts.
• Work with the kitchen and bar staff to ensure that all orders are prepared correctly and delivered in a timely manner.
• Provide recommendations on menu items based on guests' preferences and dietary restrictions.
• Maintain inventory of food and beverages, restocking items as needed.
• Ensure that all food and beverages meet quality and safety standards.

Desired Skill & Expertise

Qualifications and Skills:

• High school diploma or equivalent.
• Prior experience working in a restaurant or hospitality setting preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Strong attention to detail and organizational skills.
• Ability to stand and walk for extended periods of time.
• Basic math and computer skills.
• Knowledge of food and beverage industry standards and regulations.
• Ability to work flexible hours, including evenings and weekends.