HR Operations Specialist

Overview

Location: Primarily Remote; One day per week onsite in Canonsburg, PA

Job Type: Full time

Work Authorization: U.S. Citizen or Green Card

The A.C. Coy Company has an immediate need for an HR Operations Specialist. This individual will play a key role in supporting day-to-day HR operations across benefits, leave administration, onboarding/offboarding, and employee data management, while leveraging technology to streamline processes and improve reporting accuracy.

Our ideal candidate will have 3+ years of experience in a corporate Human Resources role, strong HRIS and Excel skills, and a good working knowledge of employee relations, benefits administration, leave administration, on/offboarding, and HR reporting.

The company offers a strong salary and benefits package, including medical, dental, and vision coverage, 401K with match, and unlimited PTO.

Responsibilities

HR Operations & Employee Support 

• Provide routine employee support by responding to HR-related questions and requests 
• Escalate complex employee relations, benefit, or leave issues as appropriate 
• Maintain employee documentation and provide general administrative HR support 
• Support and track key HR processes to ensure timely and accurate completion 
• Coordinate and manage HR process workflows, ensuring consistency and efficiency 

Onboarding & Offboarding 

• Coordinate onboarding and offboarding processes end-to-end 
• Send welcome communications and new hire materials 
• Initiate and monitor background checks 
• Enter employee data into ADP and other systems 
• Partner with IT to generate and track onboarding/offboarding tickets 

Benefits Administration 

• Support administration of benefits programs including enrollments, terminations, and life events 
• Respond to general employee benefit inquiries and escalate complex issues as needed 
• Assist with invoice reconciliation and vendor coordination 
• Support open enrollment planning, coordination, and communications 

Leave Administration 

• Support leave of absence processes including tracking, documentation, and communication 
• Coordinate STD/LTD paperwork and ensure timely submission 
• Ensure a smooth and organized leave process for employees and managers 

HR Systems, Data & Reporting 

• Maintain employee data within HR systems ensuring accuracy and integrity 
• Run and distribute routine and ad hoc reports 

Qualifications

Required:

• 3+ years of experience in an HR Operations role
• Exposure to benefits and leave administration (including FMLA, STD/LTD) 
• Experience supporting benefits, onboarding/offboarding, and HR operations processes
• Proficiency with an HRIS; Experience with HR reporting tools or dashboards 
• Strong Excel skills (data organization, formulas, pivot tables) 
• Working knowledge of MS SharePoint 

Preferred:

• Bachelor's degree or equivalent experience
• Proficiency with ADP Workforce Now
• Experience supporting multi-state and/or Canadian workforce 
• Familiarity and experience building custom reports