Customer Service Administrator
colibrigroup
Full Time
Customer Service Administrator
airnorth· Administration (CE)
About this role
Wage: $24.00
Hours of Work: Full-Time (35-40 hours per week)
Location: Whitehorse, Yukon
At Chieftain Energy, we’re proud to be more than just a fuel supplier—we’re the lifeline that keeps Air North, Yukon’s Airline and the North moving. As a subsidiary of Air North, our mission is to deliver reliable, safe, and responsive energy solutions that power communities and support the airline’s operations. Joining Chieftain means being part of a team that values quality, teamwork, and the unique challenges and opportunities of serving the territory. If you’re ready to be part of an organization that combines industry expertise with a deep commitment to community, we’d be excited to hear from you.
Why join us?
- Phenomenal local and international flight benefits for you and your family!
- Extra travel benefits such as hotels and cruises
- Employer paid health & dental benefits
- Group RRSP investment options
- Cargo shipping benefits
- Vehicle and home heating fuel discounts through Chieftain Energy for you and your family
Role Summary:
The Customer Service Administrator will provide support to Chieftain’s Administrative team by performing clerical and administrative functions relating to day-to-day operations.
Key Duties and Responsibilities:
- Enter new clients and applicable information accurately into all systems
- Maintain records and edit client information as requested
- Manage walk in, phone, and e-mail traffic of customer service inquiries
- Coordinate with other departments based on customer inquiries
- Process cash, cheques, or electronic payments and batch out each day
- Assist with labour tasks around the yard
- Loading/unloading fuel trucks
Must haves:
- Minimum Grade 12 diploma or equivalent
- Minimum 2 years’ experience in administration or customer service
- A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
- Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
- Must be a legally entitled to work in Canada
Nice to haves:
- Administration or Finance education
- Forklift skills
Ready to join us?
- Submit your resume and cover letter explaining why you are an ideal fit for the role
- If selected, we'll reach out within 15 days for a brief introductory call
- Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
- We aim to make final decisions within 14 days of the initial call
At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.
We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.
Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!
Frequently Asked Questions
Is the salary disclosed for the Customer Service Administrator position at airnorth?
The salary for this Customer Service Administrator role at airnorth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Administrator position at airnorth located?
This Customer Service Administrator role at airnorth is based in Whitehorse, YT. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customer Service Administrator at airnorth belong to?
This Customer Service Administrator position is part of the Administration (CE) department at airnorth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Administrator position at airnorth?
Click the "Apply Now" button on this page. You will be redirected to airnorth's official application portal hosted on greenhouse where you can submit your application directly.
When was the Customer Service Administrator job at airnorth posted?
This Customer Service Administrator position at airnorth was posted on Apr 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Administrator
airnorth
You'll be redirected to airnorth's official application page on Greenhouse.