Triage and Support Supervisor (Night Shift)
lightedge
Triage and Support Supervisor (Night Shift)
lightedge· Operations
About this role
The primary responsibility of the Triage and Support Supervisor is to assist in leading the support teams to ensure that every customer interaction is upholding Lightedges’s customer-centric culture. You will also drive performance improvement through data analysis, process design and implementation, and customer service training. Success in this position will result in inspiring and empowering the team, while further propelling the satisfaction of our customers.
This individual must be flexible with working nights and weekends as needed and respond to major incidents within SLA timeframes. This position reports to the Manager of Support and Triage.
Frequently Asked Questions
Is the salary disclosed for the Triage and Support Supervisor (Night Shift) position at lightedge?
The salary for this Triage and Support Supervisor (Night Shift) role at lightedge is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Triage and Support Supervisor (Night Shift) position at lightedge located?
This Triage and Support Supervisor (Night Shift) role at lightedge is based in Austin, Texas. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Triage and Support Supervisor (Night Shift) at lightedge belong to?
This Triage and Support Supervisor (Night Shift) position is part of the Operations department at lightedge. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Triage and Support Supervisor (Night Shift) position at lightedge?
Click the "Apply Now" button on this page. You will be redirected to lightedge's official application portal hosted on lever where you can submit your application directly.
When was the Triage and Support Supervisor (Night Shift) job at lightedge posted?
This Triage and Support Supervisor (Night Shift) position at lightedge was posted on May 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Triage and Support Supervisor (Night Shift)
lightedge
You'll be redirected to lightedge's official application page on Lever.