Data Center Operations Tier 1 Technician
lightedge
Full Time💰 USD 20–22
Triage Technician - IBM Operations (Night Shift)
lightedge· Operations
About this role
The Triage Technician is responsible for being the first responder for inbound customer requests and system alerts through the ticket queue and phone systems. Then, routing escalations to the appropriate technical resources. The ideal candidate is motivated and possesses an unwavering passion for outstanding customer experience. This position reports to the Triage and Support Supervisor and works closely with all departments.
Frequently Asked Questions
Is the salary disclosed for the Triage Technician - IBM Operations (Night Shift) position at lightedge?
The salary for this Triage Technician - IBM Operations (Night Shift) role at lightedge is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Triage Technician - IBM Operations (Night Shift) position at lightedge located?
This Triage Technician - IBM Operations (Night Shift) role at lightedge is based in Des Moines, Iowa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Triage Technician - IBM Operations (Night Shift) at lightedge belong to?
This Triage Technician - IBM Operations (Night Shift) position is part of the Operations department at lightedge. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Triage Technician - IBM Operations (Night Shift) position at lightedge?
Click the "Apply Now" button on this page. You will be redirected to lightedge's official application portal hosted on lever where you can submit your application directly.
When was the Triage Technician - IBM Operations (Night Shift) job at lightedge posted?
This Triage Technician - IBM Operations (Night Shift) position at lightedge was posted on Apr 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Triage Technician - IBM Operations (Night Shift)
lightedge
You'll be redirected to lightedge's official application page on Lever.