Escalation Manager
appzen
🌍 RemoteFull time
Escalation Manager
keyloop· Customer Enablement
About this role
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Purpose of role
To deliver get-well plans to top tier customers, reducing dissatisfaction and fostering the right environment for cross-sell & up-sell opportunities
To coordinate with other Keyloop functions to ensure customer issues are resolved satisfactorily
To balance the needs of the urgent against the day-to-day demands of the general customer population
To be aware of and flag potential risk with our customers
Frequently Asked Questions
What is the salary for the Escalation Manager role at keyloop?
The listed salary for this Escalation Manager position at keyloop is CZK 899K–1099K. This is an Employee role.
Where is the Escalation Manager position at keyloop located?
This Escalation Manager role at keyloop is based in Czech (Prague). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Escalation Manager role at keyloop full-time or part-time?
This is listed as a Employee position. It is posted as a Escalation Manager role in the Customer Enablement department at keyloop.
Which team or department does the Escalation Manager at keyloop belong to?
This Escalation Manager position is part of the Customer Enablement department at keyloop. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Escalation Manager position at keyloop?
Click the "Apply Now" button on this page. You will be redirected to keyloop's official application portal hosted on lever where you can submit your application directly.
When was the Escalation Manager job at keyloop posted?
This Escalation Manager position at keyloop was posted on May 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Escalation Manager
keyloop · 💰 CZK 899K–1099K
You'll be redirected to keyloop's official application page on Lever.