Account Specialist
jacobsdouweegberts
Full time
Account Specialist
experian· Sales & Business Development
About this role
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
The Account Specialist role is a hybrid role focused on sales, account management, and service. You will work in a team environment responsible for managing, retaining, and driving revenue growth within existing client relationships. You will be our client liaison partnering with multiple internal departments including: ClientCare, Billing, Product, Technical Support, and Implementation.
You will report to Senior Manager of Vertical and Middle Markets Sales.
- Resolve inbound client inquiries.
- Make outbound phone calls and email to existing clients
- Enhance existing client relationships by focusing on service needs, research, and special projects.
- Provide product training to clients to ensure use of Experian services.
- Identify renewal and upsell opportunities.
- Monitor and understand client usage behaviors to identify and address new trends.
- Initiate and obtain required documentation to implement product or service changes related to security, credentialing, data reporting, and legislative requirements.
Qualifications
- 2+ years of previous customer facing and sales experience.
- High school Diploma required.
- Knowledge of consumer credit reporting marketplace
- Proven ability to meet or exceed sales targets and performance metrics
- Experience managing multiple opportunities simultaneously in a CRM environment.
- Strong organizational and time-management skills.
Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Frequently Asked Questions
Is the salary disclosed for the Account Specialist position at experian?
The salary for this Account Specialist role at experian is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Specialist position at experian located?
This Account Specialist role at experian is based in Heredia, Heredia, Heredia, Costa Rica, cr. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Specialist role at experian full-time or part-time?
This is listed as a Full time position. It is posted as a Account Specialist role in the Sales & Business Development department at experian.
Which team or department does the Account Specialist at experian belong to?
This Account Specialist position is part of the Sales & Business Development department at experian. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Specialist position at experian?
Click the "Apply Now" button on this page. You will be redirected to experian's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Account Specialist job at experian posted?
This Account Specialist position at experian was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Specialist
experian
You'll be redirected to experian's official application page on SmartRecruiters.