Guest Service Agent
accorhotel
Full time
Guest Service Agent
About this role
Company Description
Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.
Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.
Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.
Job Description
- Assists, greets, and welcomes guests by responding to their inquiries and needs, and provides services aligned with hotel standards.
- Helps check in and check out guests with efficiency and accuracy of data and billing
- Ensures presence on the reception desk, and coordinates with different departments depending on guests' needs.
Qualifications
- Graduate of a degree in Hospitality Management or any related field is an asset.
- Minimum of one (1) year of relevant experience in guest services is an advantage.
- Excellent verbal and written communication skills, service-oriented, and a keen sense of detail.
- Proficiency in relevant software such as Microsoft applications and Opera property management software.
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Guest Service Agent position at accorhotel?
The salary for this Guest Service Agent role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Agent position at accorhotel located?
This Guest Service Agent role at accorhotel is based in Makati City, Makati City, NCR, Philippines, NCR, ph. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Agent role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Agent role at accorhotel.
How do I apply for the Guest Service Agent position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Service Agent job at accorhotel posted?
This Guest Service Agent position at accorhotel was posted on May 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Agent
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.