Senior Payments Administrator

standardbankgroupยท Standard job
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About this role

Company Description

Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services offers a variety of career-enhancing opportunities โ€“ plus the chance to work alongside some of the sectorโ€™s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. Weโ€™re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, MAUs and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

NOTE: This role is not open to Relocation or Sponsorship. Isle of Man residents are eligible to apply.

To effect payments, handle exceptions and queries, administer products and meet stakeholder needs through various channels. To assist the manager in managing workflows and ensuring that work load is managed and distributed across the team and support junior team members in the execution of their duties in order to provide consistently high levels of customer service.

Qualifications

Minimum Qualification:ย 

  • Secondary/High school/A levels

Experience Required :

  • 3ย - 4ย years experience in Operations
  • Experience in general banking.

Key Outputs :

  • Book and process foreign exchange transactions as per the defined policies and procedures accurately and timeously to ensure that service levels are adhered to.
  • Deliver exceptional levels of service to internal and external customers by intimately understanding their needs and servicing them appropriately to ensure improved client experience.
  • Identify and escalate any suspicious activity to the manager particularly when it could put the bank at the risk of loss or it is in contravention with Anti-Money Laundering/Know Your Customer regulations, to enable the effective and efficient mitigation of risks.
  • Identify areas for improvements and make recommendations to the Operations Management paying focus to processes that cross over functions, to improve the efficiency and quality of the services provided by the Operations team.
  • Manage inward and outward payment queues to support the manager with allocation of work and ensure that all requests are processed efficiently and in adherence to agreed SLAs.

Additional Information

Behavioural Competencies:

  • Checking Things
  • Embracing Change
  • Following Procedures
  • Interacting with People
  • Interpreting Data
  • Managing Tasks

Technical Competencies:

  • Business Intelligence
  • Client Relationship Management
  • Continuous Improvement
  • Creative Problem Solving
  • Operations Commercial Acumen
  • Operations Risk Management

#SBO

Frequently Asked Questions

Is the salary disclosed for the Senior Payments Administrator position at standardbankgroup?
The salary for this Senior Payments Administrator role at standardbankgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Payments Administrator position at standardbankgroup located?
This Senior Payments Administrator role at standardbankgroup is based in Douglas, Douglas, , Isle of Man, im. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Payments Administrator role at standardbankgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Payments Administrator role in the Standard job department at standardbankgroup.
Which team or department does the Senior Payments Administrator at standardbankgroup belong to?
This Senior Payments Administrator position is part of the Standard job department at standardbankgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Payments Administrator position at standardbankgroup?
Click the "Apply Now" button on this page. You will be redirected to standardbankgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Senior Payments Administrator job at standardbankgroup posted?
This Senior Payments Administrator position at standardbankgroup was posted on Apr 21, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Senior Payments Administrator
standardbankgroup
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